Demo

Events General Manager - Seasonal

Van Leeuwen Ice Cream
New York, NY Full Time
POSTED ON 4/16/2025
AVAILABLE BEFORE 5/11/2025

We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good.

Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand.

Van Leeuwen Ice Cream is hiring a seasonal full-time Events General Manager based out of New York City. This is a great opportunity for an experienced individual to work with the Event operations team at Van Leeuwen Ice Cream as the company prepares to head into our Peak Season, Spring / Summer. The ideal candidate is someone who is passionate about operations, enjoys problem solving, and can thrive in a fast-paced environment (and loves ice cream!).

As an Events General Manager, you are involved with event management and execution in New York City, as well as providing support in additional markets across the country. You will be responsible for planning, and executing ice cream truck, cart and other on-site events.

This role will be active from April to mid-September 2025.

JOB RESPONSIBILITIES

Event Management

  • Manage all on-site event execution
  • Act as the main point of contact for clients day-of, and liaise with internal stakeholders
  • Provide excellent customer service
  • Maintain a safe and clean environment for customers and employees
  • Roll out new menu items to team members
  • Assist in creating BEOs with event details in Tripleseat
  • Ensure availability of merchandise and services by communicating with vendors, and maintain inventories
  • Provide wrap-up reports outline successes and areas to improve
  • Ensure all permits and licenses are up to date

Team Management

  • Hire, train, and supervise a strong and efficient event operations team
  • Schedule sufficient staff for each event and create working schedules according to local labor laws
  • Process weekly payroll in a timely and accurate manner
  • Order and maintain uniform supply and successfully hold all employees to uniform standards
  • Maintain staff job results by coaching, counseling, disciplining, and terminating employees
  • Vehicle Maintenance

  • Responsible for ice cream truck, cart, van and equipment maintenance, including regular check ups, cleaning and repairs
  • Schedule and arrange for truck and cart vinyl wraps with third party vendor
  • Develop vehicle guidelines and policies, as well as a training program
  • Communication

  • Work directly with our event sales team to review upcoming events on a weekly basis
  • Develop and maintain partnership with warehouse, supply chain, and retail leaders
  • Work directly with third party partners for vehicle maintenance, vehicle wraps, and other event needs
  • JOB REQUIREMENTS

  • 2 years experience in events, food, service industry; food truck experience a plus
  • Prior experience managing a team preferred
  • Must be comfortable driving ice cream truck in NYC
  • Excellent communication and problem-solving skills
  • Strong attention to detail and highly organized
  • Proven ability to work in a fast-paced environment and well under pressure
  • Ability to multitask
  • NYC DOH Food Handlers license required
  • Valid driver's license required
  • Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

    The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held.

    Salary Range

    65,000-$65,000 USD

    Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

    Salary : $65,000

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