What are the responsibilities and job description for the New Homes Division Manager position at Van Metre Companies?
About the Role:
The Warranty Manager will play a crucial role in maintaining the high standards of customer satisfaction and delivering world-class service to our homeowners.
This individual will oversee the management of day-to-day warranty activities, ensuring seamless operations and resolving any issues promptly.
Key Responsibilities:
- Develop and implement effective strategies to meet departmental Key Performance Indicators (KPIs).
- Collaborate with the construction, purchasing, and sales teams to report on data-backed trends and resolve concerns.
- Train, coach, and lead Assistant Warranty Manager to ensure consistent quality and efficiency.
