What are the responsibilities and job description for the Front Desk Receptionist position at Van Nuys Veterinary Clinic?
We’re looking for a professional and personable Front Desk Receptionist to join our team! The ideal candidate will excel at providing exceptional customer service, maintaining a positive and friendly demeanor, and creating a welcoming environment for clients and pets. Strong communication skills, a warm and upbeat personality, and the ability to multitask in a fast-paced setting are essential in this role. If you love engaging with people and thrive on making a great first impression, we’d love to hear from you!
Responsibilities
- Must be punctual.
- Educating our clients about the importance on animal health
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Maintain office security by following safety procedures and controlling access via the reception desk ( visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Must be able to work in a team and get along with others.
- Must have patience.
Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Strong multitasking and stress management
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Time-management skills, with the ability to prioritize tasks
- Customer service attitude, friendly.
- High school degree; additional certification in Office Management is a plus
Working Conditions
The job may require prolonged periods of standing or sitting at the front desk. Veterinary Receptionists may be exposed to animal allergens, odors, and occasional emotionally charged situations. They must maintain professionalism and confidentiality when handling sensitive client information and medical records.
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Work Location: In person
Salary : $19 - $20