What are the responsibilities and job description for the Retail Store Chocolate Consultant (Part-Time) position at Van Otis Chocolates?
“Making Life A Little Sweeter Since 1935” is not just a motto at Van Otis Chocolates. It is the most important ingredient in our recipe for success. We are looking for friendly, enthusiastic and reliable individuals who are passionate about providing great customer service as Part Time Retail Store Chocolate Consultant at our store in Manchester NH. Suitable candidates have experience working in a fast-paced retail environment and are eager to learn all aspects of a candy store.
If this caught your interest and you love chocolate, we would like to hear from you! Please send your resume and compensation history along with your cover letter. We appreciate your interest and consideration of our company! We regret that we will not be able to respond to every resume submission. Only those candidates who best meet our needs shall be contacted. Again, thank you for your consideration.
Van Otis Chocolates, founded in 1935, is a small, modern-day confectionery company located in Manchester, NH. By coupling traditional recipes with new and exciting product lines, we bring fun and nostalgia back to the chocolate and candy experience. We are proud to have been voted Best Chocolatier of New Hampshire, for the past 20 years! For more information, visit us at www.vanotis.com
Job Description
Duties & Responsibilities
- Ensure an outstanding shopping experience by providing exceptional customer service
- Assist with opening and closing store
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain features and benefits to customers
- Offer samples and make buying recommendations
- Maintain proper knowledge of products, sales, promotions and policies
- Help customers behind the candy case and check out customers at the cash register
- Help customers on the phone and assist with online orders
- Stock and label products
- Build gift baskets and gift wrap products
- Assist with managing product shelf life and inventory
- Pack candy in store and in production; build gift baskets as needed
- Take care of daily cleaning duties
- Other duties and responsibilities as assigned from time to time
Required Qualifications
- Motivated, friendly, and dependable team player; used to wearing many hats in a small
company environment
- Previous retail and customer service experience a plus
- Quick learner, flexible and able to switch tasks and direction as necessary
- Able to multi-task well under pressure in a fast-paced environment
- Able to uphold standards of personal and workplace cleanliness
- Able to receive constructive criticism and strive to improve areas of weakness
- Good communication and organizational skills
- Computer savvy a plus
- Able to lift and carry 50lbs. on a regular basis; ability to be on feet all day
- Must love chocolate/candy and be willing to taste samples frequently for quality control purposes
Hours and Shift Expectations
- Must be able to work retail hours (up to 8pm), including Saturdays, and certain Sundays
- Must be flexible with weekly work schedule; depending on time of the season, it can vary
anywhere between 10 and 30 hours per week
- Must be able to work a significant amount of overtime during candy holidays (weeks leading to Christmas, Valentines, and Easter), including weekends
Job Type: Part-time
Pay: From $12.50 per hour
Expected hours: 10 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Application Question(s):
- What interests you about this position?
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $13