Regional Director of Operations Support

Primary Duties & Responsibilities

• Develop, inspire, and guide the Regional Operations Support team to align with the business goals and core values of the region and company.

• Responsible for evaluating current processes in the field, create policies, procedures, and initiatives to improve operations.

• Proactively identifying opportunities for improvement within Operations and based on operations team feedback and evolving needs

• Lead the implementation of SOP’s (Standard Operating Procedures) for field operations

• Work cross functionally to identify areas of operational improvements to drive efficiencies and operational excellence.

• Serves as a resource to operations for operational problem identification, resolution, and continuous improvement implementation.

• Identify and implement relevant KPIs in operations to monitor efficiency and improvements gained through process improvements.

• Assist in training operational management on new tools, processes and policies to drive adoption of process improvements.

• Advocate for local operations in process improvement implementation planning.

• Support regional leadership in pursuit of regional and local goals.

Competencies and Skills:

• Familiarity with process improvement methodologies (Kaizen, 6S, etc.)

• Proven results delivering operational efficiency

• An adaptive, responsive work ethic with the ability to work in a fluid, flexible, and sometimes ambiguous startup environment

• Ability to empower team members, motivate change, and facilitate problem solving discussions

• Strong organizational, analytical, and leadership skills required

• Must be innovative in making changes to the operation as needed to improve the work environment.

• Excellent proficiency in MS Office, MS Team, and related applications.

• Ability to collaborate across diverse and multidisciplinary teams

• Strong data analytics skill.

• Ability to work independently, manage multiple priorities and projects, and meet firm deadlines

Soft skills Competencies:

• Excellent communication, including verbal, written, and presentation skills

• Team development and leadership skills

• Decision Making

• Critical Thinking

• Problem Solving

• Time -Management and Organizational skills

Salary range: $135,000-$145,000

This is primarily a field position. Beacon is a professional environment involving constant interaction with drivers, monitors, transportation coordinators, management, and other employees. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: This position requires the ability to sit, stand, walk, climb, or balance and stoop, kneel, reach, or crouch. This role requires sitting in front of a computer, as well as standing/walking while training indoors and outdoors. You must be able to travel to other bases/locations as required. The Company believes that each of our employees makes a significant contribution to the success of the organization and our clients. This position description is designed to outline primary duties, qualifications, and job scope, but an employee’s contribution should not be limited by the assigned responsibilities. It is the Company’s expectation that each employee will help whenever necessary to ensure the success of the organization’s endeavors.

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.