What are the responsibilities and job description for the Hospitality and Administrative Support Specialist position at Vancouver Clinic?
About the Position
Vancouver Clinic is hiring a Hospitality and Administrative Support Specialist to support our urgent care team. As a key member of our staff, you will be responsible for providing exceptional patient care, managing patient flow, and performing various administrative tasks. If you have a passion for delivering outstanding customer service and working in a fast-paced environment, we encourage you to apply.
Key Responsibilities
Requirements and Qualifications
Benefits
Vancouver Clinic is hiring a Hospitality and Administrative Support Specialist to support our urgent care team. As a key member of our staff, you will be responsible for providing exceptional patient care, managing patient flow, and performing various administrative tasks. If you have a passion for delivering outstanding customer service and working in a fast-paced environment, we encourage you to apply.
Key Responsibilities
- Manage patient flow and coordinate appointments
- Provide excellent customer service to patients and their families
- Collect co-pays and obtain insurance information
- Answer phone calls and respond to patient inquiries
Requirements and Qualifications
- High school diploma or equivalent required
- Minimum 1 year of customer service experience required
- Minimum 1 year of medical office experience preferred
- Experience with Epic system preferred
- Excellent communication and organizational skills
Benefits
- Competitive hourly rate
- Opportunity to work in a collaborative team-oriented environment
- Benefits-eligible employees qualify for medical, dental, vision, life insurance, AD&D, long-term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits
