What are the responsibilities and job description for the Patient Service Representative position at Vancouver Clinic?
Job Overview
Vancouver Clinic is seeking a highly skilled Patient Service Representative to provide exceptional patient care in our urgent care setting. This individual will be responsible for greeting patients, collecting co-pays, obtaining insurance information, answering phones, scheduling appointments, and performing various administrative tasks.
Key Responsibilities
Requirements and Qualifications
Benefits
Vancouver Clinic is seeking a highly skilled Patient Service Representative to provide exceptional patient care in our urgent care setting. This individual will be responsible for greeting patients, collecting co-pays, obtaining insurance information, answering phones, scheduling appointments, and performing various administrative tasks.
Key Responsibilities
- Welcome and greet patients and their families
- Collect co-pays and obtain insurance information
- Answer phone calls and schedule appointments
- Perform other administrative tasks as assigned
Requirements and Qualifications
- High school diploma or equivalent required
- Minimum 1 year of medical front office experience preferred
- Minimum 1 year of customer service experience required
- Experience with Epic system preferred
- Excellent communication and interpersonal skills
Benefits
- Competitive hourly rate
- Opportunity to work in a fast-paced urgent care environment
- Collaborative team-oriented atmosphere
- Benefits-eligible employees qualify for medical, dental, vision, life insurance, AD&D, long-term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits
