Customer Service Representative

Vancouver Ventures is rapidly expanding and looking to add motivated Customer Service Representatives to our growing team! In this role, you’ll be on the front lines of our customer acquisition and sales efforts, engaging directly with customers to represent our esteemed clients. Each day, you’ll have the opportunity to connect with clients and customers, delivering personalized product presentations, identifying qualified leads, and closing sales through meaningful relationships.

As a Customer Service Representative, you’ll embody the values of industry-leading brands while providing exceptional customer experiences. You’ll also track sales data, report feedback to clients, and collaborate with fellow Customer Service Representatives during training and development sessions. Our Customer Service Representative training is designed not only to advance your career but also to help you achieve personal growth. We offer ongoing training to ensure you’re always learning and evolving. We believe in empowering our team members to become the best version of themselves, and this commitment to personal development is one of our core values. This position is perfect for individuals looking to make a tangible impact, develop their sales skills, and advance within a fast-paced, growth-oriented company.

What Will You Do As A Customer Service Representative?

• Communicate directly with clients and customers to understand their needs, qualify leads, and foster meaningful connections
• Serve as an ambassador for nationally-recognized brands, embodying their values and promoting a positive brand image through every customer interaction
• Accurately track and report sales data and customer information, providing feedback to clients and Senior Management
• Engage with fellow Customer Service Representatives during training sessions to improve strategies, share insights, and achieve overall team goals
• Actively listen to customers to assess their needs, identifying opportunities for promotions and upselling when appropriate
• Confidently address customer questions and concerns by offering solutions through patience, active listening, and in-depth product knowledge, ensuring a positive customer experience

What Do You Need As A Customer Service Representative?

• 0-2 years of experience in Client Services, Customer Support, Sales, or a related field
• High School Diploma or equivalent
• Comfortable working both independently and in a team environment during training
• Ability to communicate effectively and clearly with customers, managers, and fellow Customer Service Representatives
• Maintain a professional and positive attitude when dealing with challenges, customer personalities and dynamic environments
• Proficiency with using a mobile device to input customer information

Job Type: Full-time

Pay: $1,000.00 - $1,500.00 per week

Benefits:

• Professional development assistance

Compensation Package:

• Bonus opportunities
• Commission pay
• Performance bonus

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $1,000 - $1,500