What are the responsibilities and job description for the Bilingual Loan Processor (NON-LO) position at Vanderbilt Mortgage?
Great Company. Great People. Great Career.
If you want to work for a company that invests in you while helping customers achieve the dream of homeownership, check out our Bilingual Loan Processor position!
As a Bilingual Loan Processor, you’ll learn how to work quickly and efficiently through various forms of communication, adjust priorities and be flexible, multitask, as well as working with a team toward a common goal. You are rewarded by engagement opportunities and monthly bonuses, which put you on the path to success! The Bilingual Loan Processor is only the first step on your career journey! With endless career paths you can work at a company you love and start a position that puts you on a career path for success. Take the first step - It’s just the beginning! Vanderbilt Mortgage. Where you start a job and gain a career!
You could be paid:
- Base plus bonus equates to $24.00/hour
- Annual potential earnings - $48K - $50K
- Average annual income/hourly rate varies depending on education, experience, and various bonuses
As a Bilingual Loan Processor and a Team Member at Vanderbilt Mortgage, you can enjoy these benefits:
- Medical and Dental Plan with Prescription Coverage and Vision
- 401(K) includes 100% company match of the first 4%
- Paid time off days (PTO), paternal leave, and holidays
- Enjoy coming “home” to our brand new, state of the art Home Office
- Robust wellness programs, on-site workout facility, and restaurant
- Tuition Assistance for your first degree!
- Work-life balance
- Community involvement including Volunteer Paid Time Off (VTO)
- Collaborative and energetic work environment-teamwork
- Professional development and promotion opportunities-culture of mentoring
- Generous BONUSES!!!
Here’s what you can expect in the role as a Bilingual Loan Processor:
The Bilingual Loan Processor position exists to collect, evaluate and prioritize the necessary elements to approve and build a loan using Federal and State regulatory guidelines. This role does not negotiate or advise credit terms.
Job Duties:
- Manages the loan pipeline to ensure loans fall within Federal and State regulatory guidelines along with company policies and procedures.
- Minimizes points of contact for customer, often communicating on behalf of various internal groups, including but not limited to Loan Specialists (LO) and Land Examiners.
- Provides detailed expectations communicated to and between buying customers and Home Center team members using various methods.
- Conducts real-time assessment of customer readiness and resource availability to successfully move forward with a home loan.
- Determines proper documentation required based on income/employment types and loan types
- Verifies income, employment, and other financial stipulations to ensure the customer’s ability to repay the loan.
- Calculates income using information verified borrower criteria on behalf of the Loan Specialists (LO).
- Re-computes debt ratios on behalf of the Loan Specialists (LO).
- Collects required pre-acceptance documents from the customer prior to full approval.
- Cooperates with outside parties to collect and verify crucial financial information such as employers, landlords, tax returns, P&L statements, balance sheets, pension/annuity letters, check stubs, benefit letters, etc.
- Gathers and sorts items collected by Home Centers including but not limited to customer identification, property owner’s agreements, park address and contact information, home invoices, trade home titles, proof of property ownership, real estate purchase agreements, etc.
- Monitors the accuracy of documents submitted by 3rd parties such as real estate agents, individual land sellers, homeowner insurance companies, non-CMH manufacturers
- Verbally verifies facts regarding non-borrowing spouses, private property owners, local government offices, etc.
- Collects and verifies stipulations deemed necessary from the Loan Specialists (LO) to include verification accounts are paid in full, bi-weekly mortgage requirements, job gap letters, site rent, living expenses, landlord references, etc.
- Orders and verifies VMF system generated items such as flood certification, title commitments, etc.
- Instructs various 3rd party vendors to provide loan items such as appraisals, surveys, closing invoices, vendor approval documents, and e-signatures.
- Requests and reviews used home repairs as necessary.
- Meets and regularly maintains department phone availability and standards to include but not limited to call quality, accuracy, loan turn time, and Raving Fans Index (RFI).
- Accurately documents conversations and activities in LINK.
- Promotes and protects company reputation while avoiding costly fines.
- Performs other duties as assigned.
What you’ll need to qualify:
- High School diploma or equivalent required, college preferred.
- Computer competency with Microsoft Office and typing skills at minimum 40 wpm.
- Ability to conduct research and make knowledgeable decisions regarding issues relation to mortgage loan processing.
- Great attention to detail, organizational skills, and ability to perform under pressure while maintaining accuracy.
- Positive, resilient attitude while remaining flexible to change.
- Self-motivated and dependable.
- Ability to work in a solution oriented, team environment.
- Must have excellent communication skills, especially verbal and phone etiquette.
- Willing to learn, hard-working, determined, and assertive.
- Effective at multitasking and quickly adjusting prioritization of loan files.
But also, remember you:
- Must be able to remain in a stationary position 75% of the time.
- Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
- Will be communicating 90% of the time over the phone. Must be able to exchange accurate information at all times.
- Must be able to identify and assess account status and determine appropriate process.
- Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment.
Vanderbilt Mortgage. Where you start a job and gain a career!
Here are some more reasons to choose Vanderbilt Mortgage!
- A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth
- Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Vanderbilt Mortgage and Finance, Inc. provides competitive 401(k) programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
- Vanderbilt Mortgage and Finance Inc. is a subsidiary of Clayton of which is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.
- As part of Vanderbilt Mortgage’s commitment to Opening Doors to a Better Life, VMF is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
- At VMF, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members.
- Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga/barre studio, volleyball, and basketball courts, walking paths, and a disc golf course.
Vanderbilt Mortgage and Finance Inc. is committed to a diverse and inclusive workplace. Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Vanderbilt Mortgage. Where you start a job and gain a career!
Privacy Policy
Business Unit -
Vanderbilt MortgagePay: From $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Language:
- Spanish (Required)
Work Location: In person
Salary : $24
