Job Title
Quality Assurance Engineer
Job Description
Job Description
The Quality Engineer is part of Supply Chain Quality and drives the activities to ensure materials delivered to project teams conform to specifications, and are purchased from approved suppliers :
- Conduct quality assessment for potential suppliers
- Onboard new suppliers so they are compliant with the expectations of the Supplier Quality Manual
- Determine quality requirements for first articles and ensure compliance (PPAP / PSW)
- Monitor the components deemed Critical to Quality (approval status, inspection requirements...)
- Develop Quality Control Plans for the key equipment that will be ordered for customer projects
- Manage review and approval of requests for concessions with input from R&D and project teams
- Handle the resolution of defective materials received from suppliers / factories (SCARs, 8D, CAPA...)
- Conduct supplier audits and supplier development initiatives to reduce quality risks
The Quality Engineer reports to the Director of Quality Assurance for North America, within the Supply Chain business unit.
Essential Functions (Job Duties and Responsibilities) :
Prevention
Perform initial supplier assessments and surveillance audits and report fact based risksTrack completion of corrective actions to address non-conformities, major and minor findingsAssess supplier processes to identify possible issues, and recommend adjustments to increase robustness.Work with suppliers to create inspection requirements and criteria where process capability lacksRequest First Article Inspections (FAI) at the introduction of new products, process changes or for new suppliers using PPAP methodology. Drive actions needed to secure full FA approval.Advise R&D Engineers on drawing dimensions so the design is more manufacturable / measurableInspection
Flag high risk parts for inspection (supplier, pre-delivery, incoming).Supports in house inspectors and suppliers to ensure Inspections are conducted using adequate and calibrated equipment, and appropriate measurement techniques.Outsource measurements and inspections that require specialized expertise (material analysis...)Develop in-house inspection capabilities as needed to be more self-sufficientCorrection
Evaluate quality issues and set correct classification of defect and priority levelRequest Supplier Corrective Action and track until SCARs are closed for assigned suppliersMake recommendations for possible corrective action to Vanderlande FactoryImplement containment actions to stop the continued production and use of non-conforming products internally and externally. Report actions taken and escalate systemic issues.Assist in determining disposition of rejected products, and trigger field replacements as neededLead 8D activities throughout the supply base; help improve supplier performanceContinuous improvement and measurement
Lead and report on the ongoing QA continuous improvement initiatives, and document the results.Develop and populate quality metrics and KPIs (actual vs. goal, performance, workload)Support internal process audits against standard work defined by line managersWork with all departments to mitigate process deviations before they develop into quality problems. Conduct internal audits and identify Corrective Actions needed.Required Education and Experience :
Bachelor's Degree (Technical preferred) or Minimum 5-7 years related manufacturing quality experience with High School diplomaPreferred Qualifications :
Lean Six Sigma Green Belt or Black BeltCertified ISO AuditorSupervisory Responsibility :
This position has no supervisory responsibilities.
Travel :
This position requires up to 25% travel.
Technical Skills :
Ability to work Safe using knowledge of OSHA regulationsAbility to understand and explain blueprint requirements (GD&T, ASME Y14.5, weld symbols AWS & ISO standards)Knowledge of inspection equipment, including calibration requirements, Gage R&R, MSA,...Experience with dimensional and form inspection techniques, inspection limits, corrections...Knowledge of manufacturing processes (laser, bending, welding, coating, machining, casting...)Experience with Quality Management Systems (ISO 9001...) and assessment / audit techniquesKnowledge of lean and sustainability requirements, ability to assess suppliersKnowledge of problem-solving techniques and root cause analysis, 8D, 5 Why, etcWorking Knowledge of First Article approval process (PPAP, PSW, Failure Modes and Effect Analysis-FMEA, Control Plans, work instructions)Knowledge of Statistical Process Control concepts (Process Capability studies, Cpk, 6 sigma...)Proficient with Microsoft Excel, Word and Power Point, VisioInterpersonal and soft skills (Competencies) :
Able to work collaboratively in a Team environment, and communicate effectively with othersAble to understand and follow instructions, and work independently with little supervisionAble to work carefully, consistently and in a concentrated manner, with attention to detailsDisplay ownership and awareness of their responsibility for the product quality in the value streamAble to manage difficult conversations with internal colleagues and suppliers to do the right thingStrong Analytical and Problem-Solving mindset, with an investigative attitude identify root causesAble to drive the implementation of robust preventive solutionsWell-developed verbal and written communication skills, can present recommendations clearlyStrong willingness to learn and be coachedPosition Type / Expected Hours of Work :
This is a full-time position. Monday through Friday.Schedule is subject to change based on business needs.May be required to work additional hours when business situation requires it.Hybrid work schedule - 2 days per week from home - Tue and Wed required in the officeWork Environment and Physical Demands :
The employee may encounter the work environment / physical requirements described below in order to successfully perform the essential functions of this job.
stand for extended periods of time, walk, bend, kneel, stoop, crouch, crawl, and climb, and lift heavy objects (up to 40 lbs)visit manufacturing facilities and project sites that requires personal protective equipment (high visibility vest, safety glasses, helmet, steel toe shoes)be subject to warehouse environment with or without air conditioning, cold and hot temperatures, that may require wearing a jacket, and complete repetitive tasks with few breaks.required to talk with and hear others regularly, including in a loud environment, with noises created by machinery.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description only cover key activities, and is not a comprehensive list of the duties and responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time.
