What are the responsibilities and job description for the Process Improvement Manager PMO position at Vanderlande?
Job Title
Process Improvement Manager PMO
Job Description
Position Summary
We are seeking a highly motivated and detail-oriented professional responsible for executing strategy within Supply Chain North America. The role will be responsible for actively creating future organizational readiness while maintaining or exceeding current performance levels. This role will also be responsible for the development and facilitation of KPI reporting, strategic initiatives, and progress tracking across our supply chain organization and will play a critical part in ensuring alignment between supply chain departments, driving accountability on Supply Chain goals, and fostering clear communication to achieve organizational objectives.
Key Responsibilities
Process Improvement Manager PMO
Job Description
Position Summary
We are seeking a highly motivated and detail-oriented professional responsible for executing strategy within Supply Chain North America. The role will be responsible for actively creating future organizational readiness while maintaining or exceeding current performance levels. This role will also be responsible for the development and facilitation of KPI reporting, strategic initiatives, and progress tracking across our supply chain organization and will play a critical part in ensuring alignment between supply chain departments, driving accountability on Supply Chain goals, and fostering clear communication to achieve organizational objectives.
Key Responsibilities
- Strategic Initiatives
- Collaborate with supply chain leaders to define, prioritize, and execute strategic initiatives
- Support the alignment of projects with organizational goals and monitor progress against key milestones
- Provide recommendations to improve efficiency, productivity, and cross-functional performance
- Understand the underlying business processes and technologies being used within an organization to be able to make recommendations on how to achieve long-term scalability, reduce operational cost, or better support business processes
- Assess organizational requirements for talent, technology and market presence and developing plans to meet those requirements
- KPI Reporting & Analysis
- Design, manage, and maintain dashboards to track key supply chain performance metrics
- Collect, consolidate, and analyze data to deliver actionable insights and drive data-informed decisions
- Present regular performance updates to leadership, highlighting trends, opportunities, and challenges
- Strategic Goals Tracking
- Facilitate the development, implementation, and progress tracking of hoshin (strategic) plans across departments
- Coordinate reviews to ensure timely updates, accountability, and visibility into goal achievement
- Identify risks or roadblocks and work with teams to create mitigation strategies
- Communication Facilitation
- Act as a liaison between supply chain departments, ensuring effective communication and collaboration
- Organize and facilitate cross-functional meetings, workshops, and reporting cycles
- Develop and distribute reports, summaries, and action plans to stakeholders
- Supply Academy
- Define competencies needed for future business success and partnering with HR, the VI Academy and other departments to upskill the workforce
- Drive organizational change leadership and agility to respond to new ways of working
- Continue to build on an environment of customer centricity, innovation and performance
- Bachelor’s degree in supply chain management, business administration, or related field
- 3-5 years of experience in supply chain, operations, or strategy-focused roles
- Proven expertise in KPI development, data analysis, and reporting tools (e.g., Power BI, Tableau, Excel)
- Strong project management skills with experience driving strategic initiatives
- Excellent communication and interpersonal skills with a collaborative mindset
- Familiarity with hoshin planning or similar strategic planning methodologies is a plus
- Ability to handle complex data sets and deliver clear, concise insights to diverse audiences
- Management by influence, cooperative and flexible work style
- Critical thinker with great problem analysis and solving skills
- Initiative, takes over concerns proactively
- Translate abstract business problems related to processes and tools into accepted innovative solutions
- Broad business skills to identify, prioritize define improvement solutions (processes and tools)
- Change Management; create impact and acceptance by communicating ideas clearly and convincingly, Drive solution and adherence
- Ability to work across organizational boundaries with intra-disciplinary teams
- Ability to manage medium complexity improvement projects (technical & organizational)
- Ability to manage a program with a portfolio of independent projects simultaneously
- This position requires up to 25% domestic and international travel.
