What are the responsibilities and job description for the Field Adjuster - Oklahoma position at Vanguard Claims Administration?
Vanguard is defined in the Oxford Dictionary as ?a group of people leading the way in new developments or ideas?. Vanguard Adjusters Group is no different. Whether you are a client, an employee or a key vendor, you will find your exposure to the VANGUARD team to be a refreshing change from the ordinary! If you are looking for a change for the better and believe that you have the skills necessary to excel with an energetic, fast growing entity, we would like to talk to you.
We are currently in search of an enthusiastic Independent Field Adjuster responsible for conducting an inspection of the property, writing an estimate and compiling claim reports. Our current need is for an Independent Field Adjuster to handle claims in the state of Oklahoma. In this role you will contact insureds to arrange a time to travel to the loss site to conduct a thorough analysis of the property damage, evaluate damages and compile an estimate using Xactimate in addition to producing IA reports for claims. It is imperative the Field Adjusters we assign claims to deliver compassionate service that is fast, fair and easy to ensure customer retention. You will work independently, prioritizing responsibilities, and managing your own workload while ensuring that you are meeting the customer service standards for our carriers.
Specific responsibilities include:
- Communicate and negotiate effectively with our customers and vendors
- Treat customers respectfully and compassionately
- Solve problems, make decisions, and take action
- Conduct research, investigate details, and estimate damage
- Create an organized work routine in a virtual environment
- Work independently and responsibly to handle claims in a professional and caring manner
- Support Vanguard?s commitment to the highest ethical standards
- Manage communication, verbally or in writing, regarding claim processes/procedures with other customers, employees, leaders and Catastrophe Team.