Vanguard GMC Certified Service Director

Join Vanguard, a premier auto dealership group with locations in Arlington, Carrollton, Sherman, Austin and Hughes Springs. We proudly represent the top brands of Kia, GMC, Volkswagen and Ford while providing over the top customer service.

As a family-owned and operated business, Vanguard is dedicated to fostering a supportive work culture that emphasizes work-life balance, flexible schedules, and a shared commitment to “WOW” Our Customers, Our Team Members, Our Community, and Our Peers! Discover why we are not just a team, but "The Vanguard Family"

Pay Range: $150,000.00 to $250,000.00 based on experience and volume

What you can expect:

Our dynamic and successful team is on an exciting growth trajectory. To support your success, we provide a competitive compensation and benefit package that includes:

• Comprehensive factory training
• Reliable semi-monthly pay
• Health insurance
• Paid Life Insurance
• Dental & Vision Insurance available
• 401(k) matching
• Employee discount
• An enticing referral program
  
  
  

Your Responsibilities

• Customer-focused and efficient operation of the dealership's service department
• Operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales objectives and maintaining service records
• Responsible for ensuring a customer experience that meets or exceeds the manufacturer’s customer satisfaction index and for monitoring and improving customer satisfaction.
• Carries out this responsibility by building customer relationships, creating a good work environment and properly managing the assets of the department
• Interacts daily with Customers, Service Advisors, Technicians, Parts Associates, Parts Managers, Sales Managers and other store Associates, just to name a few
  
  
  

Qualifications

• General Motors Service Manager experience and certifications required.
• High School diploma or equivalent
• Three to Five years of experience in an auto repair facility
• Two plus years of supervisory experience
• Excellent interpersonal, verbal and written communication skills
• Proficient knowledge of dealership computer systems
• Valid driver’s license and clean background required
• Demonstrated customer service skills
• Previous General Motors Service Manager operations management
  
  
  

Vanguard Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.