What are the responsibilities and job description for the Field Technology Support Engineer/Manager position at Vanguard International Semiconductor Corporation (VIS)?
About Us:
Vanguard International Semiconductor (VIS) is a leading pure-play specialty semiconductor foundry, with a strong presence in North America. Our company has expertise in Logic, Analog, Mixed-Signal, Display Driver, Power Discrete and Sensor technologies, supporting various applications across industries.
We cater to fabless, fablite, and IDM customers worldwide, offering innovative semiconductor solutions. Our team is dedicated to providing exceptional support and service to our clients.
Key Responsibilities:
- Bridge customer support needs with internal teams to provide timely and accurate answers and solutions.
- Promote the company's technologies and identify up-selling and cross-selling opportunities.
- SUPPORT business development activities as needed, contributing to revenue growth in North America.
Support NA customer technology-related activities include:
- Technology introduction and customer request match/recommendation
- PDK, design manual support with customers
- Customer design support – from start to product generation
- Competitor analysis and feedback to R&D for improvement
Education Qualification & Essential Experiences:
- BS in Engineering, Physics, or related field; advanced degrees preferred.
- 10 years of technical sales, business development, or power semiconductor technology-related job function.
- Familiarity with semiconductor processes, devices; circuit design and CAD design environments, with in-depth experience in at least one area.
- Proficiency with standard office software, including Microsoft Word, Excel, PowerPoint.
- Ability and willingness to travel ~25% of the time.
Preferred Skills:
- Familiarity with Process Design Kits (PDK), technology files, device and process specifications.
- Familiarity with Analog, Power Management, Mixed-Signal, MEMS, Automotive product design and applications.
Personal Attributes:
- Legally authorized to work in the US.
- Demonstrated ability to manage multiple projects and work independently.
- Bilingual in English and Mandarin, with fluency in English presentations.
- Ability to work and perform effectively in a fast-paced environment.
