What are the responsibilities and job description for the Accounts Receivable Clerk position at Vanguard Logistics Services?
Accounts Receivable Clerk (SROD)
WHAT YOU'LL BE DOING
You will provide the highest level of customer service through prompt response to customers by email or phone, and will work to resolve invoice/shipment disputes. You will be responsible for managing a portfolio for about 65 customers, which includes making sure payments are received, keeping accounts within their payment terms, and preparing customer statements.
ESSENTIAL RESPONSIBILITIES INCLUDE:
- Communicate effectively to meet customer requests. Customer portfolio consists of about 65 customers.
- Prepare and send out weekly/monthly statements (Excel based).
- Actively manage customer portfolio to make sure payments are being received and keeping accounts within their payment terms.
- Identify struggling accounts using proactive measures.
- Reconcile and correct cash application errors as they arise.
- Set up new accounts in system.
- Research and work with sales team and our partner company in order to resolve discrepancies with customer's invoice(s).
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
High school diploma or equivalent education; associate degree preferred
Minimum 2 years of collections experience; logistics experience preferred
Ability to multi-task, prioritize, and manage time effectively
Strong listening, written and verbal communication skills (English required); excellent interpersonal and teamwork skills
Strong MS Office skills, including Excel, Word and Outlook
WE ARE VANGUARD
We are an industry stalwart and a true innovator. We work with our customers to make doing business easier and more profitable. We are a values-driven organization with an objective to sustain sector leadership, always with the aim to create Happy Customers, Happy People, and Happy Shareholders. Day-to-day, we work together to take care of our customers and each other, challenging ourselves to exceed our goals, and thinking ahead to anticipate our customers' future needs.
Vanguard is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. We're working to challenge the status quo with the power of diversity, inclusion and collaboration.
