What are the responsibilities and job description for the Guest Relations Associate position at Vanguard Staffing?
A well-established financial institution located in Manhattan is looking for a Guest Relations Associate to provide front desk support. The ideal candidate will be a highly organized, detail-oriented individual with a team-oriented mindset. As the initial point of contact for visitors, you'll warmly greet them with professionalism and courtesy. In addition, you'll assist with various tasks such as managing incoming and outgoing mail, handling administrative duties, and providing general clerical assistance as needed.
Responsibilities
- Welcomes and announces clients, applicants, and visitors with professionalism.
- Coordinates escorts when necessary and issues visitor passes, as well as validates parking.
- Answers and redirects incoming calls to the appropriate team members or voicemail.
- Adheres to security protocols for documenting guests, suppliers, and other visitors.
- Assists in scheduling and preparing meeting and conference rooms for events.
- Oversees the setup of conference and meeting spaces.
- Handles general clerical tasks, including managing office faxes, packages, and mail distribution.
- Utilizes tracking systems to log inbound and outbound shipments, freight, and mail.
- Arranges messenger services as required.
- Follows security procedures for inspecting inbound deliveries.
- Orders office supplies and other essentials, including café items, equipment toner, printer paper, and shipping materials.
- Ensures the reception area, conference rooms, café, and other shared spaces remain tidy and organized.
- Keeps detailed records and logs of service requests, monitoring their progress.
- Maintains a file with information on services such as transportation options, accommodations, and referral contacts.
Qualifications
