What are the responsibilities and job description for the Triage Diesel Technician position at Vanguard Truck Center of NC?
As Vanguard Truck Centers continue to grow, we have openings for a Triage Diesel Technician to join our team in Charlotte, NC and Greensboro, NC.
Because each Associate at Vanguard Truck Centers contributes directly to our growth and success, we strive to hire the highest quality people. If you believe in service excellence, customer satisfaction, teamwork and “doing things right the first time” – and can match these qualities with exemplary skills – we invite you to apply at Vanguard Truck Centers.
Job Summary:
The Triage Technician is responsible for rapidly diagnosing truck issues and determining the repair timeframe in accordance with Volvo/Mack UPTIME requirements. This role focuses on diagnosing faults and performing repairs if they can be completed within 2-4 hours. More complex issues are transferred to the advanced service bay. Additionally, during peak demand, the Triage Technician may assist with repairs as needed.
Responsibilities:
- Inspect all completed work outlined on repair orders for efficiency and accuracy.
- Diagnoses the cause of any malfunction and performs repair.
- Examines assigned vehicle to determine if further safety or service work is required or recommended.
- Documents all work performed and recommended on repair order.
- Roads test vehicles when required.
- Projects a positive image to customers by treating customers vehicles with respect.
- Participates in manufacturer sponsored training programs, schools, and events.
- Keeps abreast of manufacturer technical bulletins.
- Understands and complies with federal, state, and local regulations, such as hazardous waste, OSHA Right-to-Know, etc.
- Always maintains a professional appearance and image. Maintains an overall attitude of cooperation to strive toward customer satisfaction and company profitability.
- Consistently reliable and dependable and adheres to specified work schedules.
Qualifications:
- Experienced in the repair and maintenance of heavy-duty diesel trucks.
- Experienced in electrical, engine, transmission, air system, and driveline diagnostics.
- OEM dealership experience required.
- Volvo and Mack experience a plus.
- Strong communication skills, professional conduct, and dedicated work ethic.
- Valid Driver’s License – CDL is a plus.
- 2-5 years’ experience as a Class 7 & 8 technician experience required.
- Necessary tools to perform job responsibilities.
- Must consent to and successfully complete drug screen and background check, which will include criminal history and motor vehicle record review.
Benefits:
- Highly Competitive Wages
- Productivity and Tool Bonus
- Medical, Dental and Vision Insurance
- Company paid Disability and Life Insurance
- 401k with Company Match
- Voluntary Wellness Program
- Uniforms and Laundry Service
Job Type: Full-time
Pay: Technician Bonuses are not capped. Earing potential is unlimited.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Job Type: Full-time
Pay: Up to $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $120,000
