Front Office Medical Receptionist

Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in creating a welcoming environment for our patients and visitors while providing exceptional customer service. The ideal candidate will possess strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced medical or dental office setting.

Duties

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage incoming phone calls with professionalism, utilizing effective phone etiquette.
• Schedule appointments and maintain an organized calendar for the medical or dental office.
• Review documentation and medical records to ensure accuracy and completeness.
• Assist patients with inquiries regarding services, insurance, and billing information.
• Utilize electronic health record systems such as Epic for patient management.
• Maintain confidentiality of patient information in compliance with HIPAA regulations.
• Perform general administrative tasks including filing, data entry, and managing office supplies.
• Collaborate with medical staff to ensure seamless patient flow and care coordination.

Requirements

• Previous experience as a receptionist in a medical or dental office is preferred.
• Strong customer service skills with a friendly demeanor.
• Proficient in using phone systems and handling multiple lines effectively.
• Familiarity with documentation review processes and maintaining medical records.
• Knowledge of electronic health record systems, particularly Epic, is a plus.
• Excellent organizational skills with attention to detail.
• Ability to work well under pressure while maintaining professionalism.
• High school diploma or equivalent; additional certification in office administration is a plus.

Join our team as a Front Desk Receptionist where you can make a difference in the lives of our patients while enjoying a supportive work environment.

Job Type: Full-time

Pay: $15.00 - $15.50 per hour

Expected hours: No more than 40 per week

Medical Specialty:

• Pediatrics

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Flint, MI 48502 (Required)

Ability to Relocate:

• Flint, MI 48502: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $16