What are the responsibilities and job description for the Customer Construction Project Manager position at Vantage Data Centers?
About Vantage Data Centers
We celebrate diversity and intentionally seek out opportunities to learn from one another's experience.
Vantage Data Centers powers, cools, protects, and connects the technology of world-renowned hyperscalers, cloud providers, and large enterprises.
Construction Department
The Construction team is responsible for delivering physical data centers from inception to commissioning, working closely with Sales, Operations, and management throughout the process.
Our construction teams implement and execute the work product developed by the Development & Engineering (D&E) team.
They manage Vantage's build partners, providing technical feedback and review, and actively participating in schedule and budget reviews.
This approach empowers each member of the team to drive high-impact decisions and deliver impactful results.
We ensure key stakeholders are engaged in the decision-making process to align long-term operational sustainability with value engineering and cost metrics.
This enables us to deliver products aligned with corporate goals.
Job Overview
Vantage is seeking a driven Senior Customer Construction Manager to provide project leadership for our growing customer direct construction projects.
This role will oversee assigned customer construction projects, ensuring they meet customer financial approval, design, permitting, and all aspects of construction requirements.
As a project leader, you will be responsible for managing multiple projects and teams, ensuring assigned customer projects align with customers' objectives.
Collaboration and integration in the sales lifecycle process, including client interface, are integral to this role.
Coordination and translation of requirements from internal subject matter experts and operation teams ensure long-term operational sustainability while driving optimized construction delivery.
Responsibilities
- Lead all aspects of assigned customer construction projects, including:
- Project setup, budget creation, and oversight
- RFP development, pre-bid planning, oversight, and coordination
- Managing design phases and documents, working internally with stakeholder groups and SMEs
- Customer engagement for sales and fulfillment of project requirements
- Coordination and supervision of design-build, and design bid build contractors
- Oversight of physical construction activities on site
- Leading commissioning of critical systems integration across new customer builds and existing data centers
- Hand-off of physical data center and project documents to customers and operations
- Management of contractor safety performance
- Coordination and logistical planning for all OFCI equipment
- Management of project scope, safety, schedule, stakeholder, data center work rules, and budget
- Drive all aspects of construction, including pre-construction, design development, permitting and entitlements, competitive bid process, team selection, construction oversight, commissioning, and project closeout
- Act as a project leader, driving coordination and integration of internal stakeholders within the project
- Manage direct reports and third-party project management resources, tracking staffing utilization for assigned customer construction projects
- Duties
- Manage assigned portfolio execution of customer projects from concept through commissioning, preparing various reports on a monthly and/or quarterly basis
- Partner with customers and internal Vantage teams to standardize customer construction delivery across the Vantage portfolio, minimizing impact on Vantage resources
- Own project resource allocation and project workflow for direct reports and third-party project management contingent workforce
- Drive day-to-day construction decisions to conclusion
- QA/QC work products of direct reports to confirm accuracy, managing inputs and delivery of work products from internal team members to ensure compliance with customer applicable requirements
- TOF creation and management for customer builds
- Establish project budgets to include funding for project management and VDC overhead, submitting approval packages to TOF approval group and customer
- Support sales in customer engagement and fulfillment of requirements tied to leases, managing delivery in accordance with leases
- Partner with Base Building Directors, Construction Cost & Finance to produce monthly project forecasts, including variance analyses, and execute Master Service Agreements (MSAs) and project authorizations for new and existing contractors and vendors
- Vendor/Contractor management, including qualification and relationship building/maintenance
- Review monthly billing with direct reports, confirming substantiation and auditing against budget
- Ensure 'lessons learned' are held and placed in the feedback loop to drive continuous improvement
- Ensure project teams comply with project turnover documentation requirements to Operations
- Work closely with Operations to coordinate design criteria and construction with ongoing maintenance and operation of existing facilities
Qualifications
- Bachelor's degree in construction management or similar field, or equivalent experience
- 7 to 10 years of experience in a management role required, 10 to 15 years preferred
- Complex and technical construction experience is required
- Data Center experience is preferred
- Experience in CSA (civil, structural, architectural) and MEP (mechanical, electrical, plumbing) construction management is a requirement
- Proficient in Microsoft Office and project management tools like MS Project or P6
- Travel required is expected to be 10% as required, but may increase over time as the business evolves
Company Culture
We prioritize teamwork, respect, and open communication.
We strive to create a positive and inclusive work environment where everyone feels valued and supported.
We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.
Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.
Don't meet all the requirements? Please still apply if you think you are the right person for the position.
We are always keen to speak to people who connect with our mission and values.
Vantage Data Centers is an Equal Opportunity Employer.