Dining Room Server Assistant

Job Summary:

This position is responsible for preparing dining set-ups, providing meal and dining services, and cleaning of the dining rooms. The ideal candidate will have a passion for delivering exceptional customer service and ensuring that every guest has a positive experience.

Duties and Responsibilities:

• Utilizes proper food handling and food service techniques.
• Takes meal/drink orders and serves meals in a friendly and timely manner.
• Assures resident/guest is satisfied with their meals.
• Maintains knowledge of all specials and general description of all food items and explains to residents or guests.
• Maintains assigned tables and surrounding area in a complete state of cleanliness, appearance, and readiness.
• Follows daily, weekly, and monthly cleaning schedules.
• Assists with orientation and training of new food servers.
• Practices all safety and loss prevention procedures.
• Sets-up and cleans the Dining Room while maintaining or exceeding hospitality and service standards.
• Maintains or exceeds standards of appearance, cleanliness, personal sanitation, and hygiene.
• Performs and completes opening and closing checklist criteria.
• Assists in dining room and surrounding areas for proper directional flow, organization, and supplies placement.

Qualifications:

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
• Certificates, licenses, and registrations required: Server Training
• Computer skills required: Order Processing Systems
• Previous experience in fine dining preferred
• Ability to communicate effectively speaking the primary language of the residents.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Must demonstrate an interest in working with a senior population.
• Interacts with guests, residents, and staff in a courteous and friendly manner.
• Ability to respond promptly to resident needs.
• Supports organization's goals and values.
• Balances team and individual responsibilities.
• Ability to work flexible hours as needed.
• Ability to handle multiple priorities.
• Competent in organizational, time management skills.
• Must demonstrate good judgment, problem-solving, and decision-making skills.