What are the responsibilities and job description for the Retail Team Member position at Vape City Smoke Shop?
Overview
We are seeking a motivated and customer-oriented Retail Sales Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. You will play a key role in maintaining the store's appearance and ensuring that products are well-stocked and organized. If you have a passion for sales and enjoy working in a fast-paced environment, we want to hear from you!
Duties
- Greet customers warmly and assist them in locating products within the store.
- Provide knowledgeable information about products, including features and benefits, to help customers make informed purchasing decisions.
- Engage in upselling techniques to enhance customer experience and increase sales.
- Maintain an organized and visually appealing sales floor by stocking shelves, arranging displays, and ensuring product availability.
- Handle cash transactions accurately and efficiently while adhering to cash handling procedures.
- Supervise junior staff members when necessary, providing guidance on best practices in customer service and store operations.
- Utilize phone etiquette when answering customer inquiries or directing calls appropriately.
- Collaborate with team members to achieve sales goals and maintain high standards of customer satisfaction.
Qualifications
- Previous experience in a smoke shop/vape shop.
- Strong communication skills with the ability to effectively engage with customers.
- Basic math skills for handling transactions.
- Ability to work alone and stay self-motivated.
- Ability to maintain a clean working environment.
- A positive attitude, willingness to learn, and adaptability to changing tasks are essential for success in this role.
Join us as a Retail Sales Associate where your contributions will make a significant impact on our customers' shopping experiences!
Job Type: Full-time
Pay: From $18.50 per hour
Expected hours: 42 per week
Benefits:
- Employee discount
Shift:
- 12 hour shift
Ability to Commute:
- Walpole, MA 02081 (Required)
Work Location: In person
Salary : $19