Retail Sales Advisor - Full Time - Coeur d Alene

At Vapor Lounge, Our Sales Advisors utilize their superior customer service skills and extensive knowledge of our products (devices, e-juice,) to assist our customers in identifying the best product(s) to meet their vaping needs. Our goal is to educate our customers regarding the benefits of vaping and assist our customers in transitioning from traditional tobacco products.

Duties & Responsibilities of a Sales Advisor:

• Welcome and greet customers. Provide a superior customer service experience through demonstrated product knowledge and the ability to communicate effectively.
• Continually learn about products to provide accurate information to customers about features, pricing, and return policies. Answer customer questions, recommend products and address customer concerns or issues.
• Educate and enroll customers into our rewards program.
• Effectively utilize the point-of-sale system to capture inventory sold and discounts applied. Process merchandise returns per company policies.
• Participate in stocking and inventorying products and supplies.
• Maintain the cleanliness of the store (grand open ready) to ensure a positive customer experience.
• Actively engage in marketing initiatives including activities such as signage displays and waving, distributing coupons, flyers, pamphlets, and informing customers of promotional offers.

Successful candidates will bring the following experience and skills to our team:

Education & Experience

• High School Diploma or Equivalent
• A minimum of 1 year of sales and/or customer service experience preferred.
• Experience and/or usage of vapor products preferred

Knowledge, Skills, and Abilities

• Demonstrates ability to quickly learn about products and effectively communicate the features and/or benefits of these products.
• Exhibits superior communication skills to listen to a customer’s needs to identify and recommend appropriate products and effectively address customers questions and concerns.
• Demonstrates the ability to work as a part of a team with a desire to grow and improve performance through feedback and coaching.

We pride ourselves on maintaining a professional team-based environment and therefore, our Sales Advisors must meet the following expectations:

• Must be flexible and able to work any shift Monday thru Sunday during our hours of operation (8:30am - 9:30pm). Must be able to work at our Post Falls location upon request.
• Team members must present themselves in a professional manner through appropriate language and business professional attire.

Individuals selected to join our team will earn $18.00 an hour and if performance warrants, participate in our monthly sales bonus program. Team members are eligible to enroll in health care benefits (medical, dental, and vision) after 60 days of employment, accrue paid time off and receive discounts on our products. After the completion of one year of service, employees are eligible to participate in our 401k program that is matched by the company.

Join the most Knowledgeable Vapor team in the Northwest - VAPOR LOUNGE!

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Application Question(s):

• Appearance Standards: Our preference is that our employees have natural hair color. Facial hair must be kept neat and trimmed to 1/2 inch. Facial piercings must be fitted with a small clear stud, spacer, removed or covered with a nude bandage. Nose rings or septum piercings are not permitted with the exception of a small stud no larger than 2mm. Gages must be no larger than 00g. Visible tattoos on face, neck or head must be covered (concealed with clothing, nude bandage, or make up). If you are able to abide by these appearance standards, indicated YES.
• Vaping is an age restricted industry. Please indicate YES if you are at least 21 years of age.
• This position may be requested (as needed) to work at both our Post Falls and CDA store locations. Indicate YES if you are able to work at both locations with advance notice.
• Professional Dress Expectations: Employees may wear dress slacks, skirts and dresses at knee length or longer; tucked in button-up dress shirts, polos with collars, blouses and cardigan sweaters. Closed toe dress shoes and/or all black tennis/athletic shoes may be worn. If you are able to abide by these professional dress expectations indicate YES .
• Our Full Time Employees Must be Available to work any shift, Monday thru Sunday during our hours of operation (8:30am - 9:30pm). Please indicate YES if you available to work these days and hours.

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $18