Retail Sales Advisor - North @ The Y

At Vapor Lounge, Our Sales Advisors utilize their superior customer service skills and extensive knowledge of our products to assist our customers in identifying the best product(s) to meet their vaping needs. Our goal is to educate our customers regarding the benefits of vaping and assist our customers in transitioning from traditional tobacco products.

Duties & Responsibilities of a Sales Advisor:

• Welcome and greet customers. Provide a superior customer service experience through demonstrated product knowledge and the ability to communicate effectively.
• Continually learn about products to provide accurate information to customers about features, pricing, and return policies. Answer customer questions, recommend products and address customer concerns or issues.
• Educate and enroll customers into our rewards program to increase customer loyalty.
• Effectively utilize the point-of-sale system to capture inventory sold and discounts applied. Process merchandise returns per company policies.
• Participate in stocking and inventorying products and supplies.
• Maintain the cleanliness of the store (grand open ready) to ensure a positive customer experience.
• Actively engage in marketing initiatives, including activities such as signage displays and waving, distributing coupons, flyers, pamphlets, and informing customers of promotional offers.

Successful candidates will bring the following experience and skills to our team:

Education & Experience

• High School Diploma or Equivalent
• A minimum of 1 year of retail sales experience preferred.
• Experience and/or usage of vapor products preferred

Knowledge, Skills, and Abilities

• Demonstrates ability to quickly learn about products and effectively communicate the features and/or benefits of these products.
• Exhibits superior communication skills to listen to a customer’s needs to identify and recommend appropriate products and effectively address customers questions and concerns.
• Demonstrates the ability to work as a part of a team with a desire to grow and improve performance through feedback and coaching.

We pride ourselves on maintaining a professional team-based environment and therefore, our Sales Advisors must meet the following expectations:

• Must be flexible and able to work any shift Monday thru Sunday during our hours of operation (8:30am – 9:30pm).
• Team members must present themselves in a professional manner through appropriate grooming and business professional attire.

Individuals selected to join our team will have the ability to earn $18.00 an hour, work 40 hours a week (Full time), 20-29 hours a week (Part time), and if performance warrants, participate in our monthly bonus program. Team members are eligible to accrue paid time off and receive discounts on our products.

Join the most Knowledgeable Vapor team in the Northwest - VAPOR LOUNGE!

Job Types: Full-time, Part-time

Pay: $18.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Application Question(s):

• Please indicate yes or no, if you use vapor products?
• Occasionally you may be required to work at another store location. Indicate YES if you are able to work at another location upon request.
• Vaping is an Age Restricted Industry. Sales advisors must be at least 21 years of age to sale our products. Please indicate yes if you are at least 21 years of age.
• Professional Dress Expectations: Employees may wear dress slacks, skirts and dresses at knee length or longer; tucked in button-up dress shirts, polos with colors, blouses and cardigan sweaters. Closed toe dress shoes and/or all black tennis/athletic shows may be worn. If you are able to abide by these professional dress expectations indicate YES.
• Appearance Standards: Our preference is that our employees have natural hair color conservatively styled. Facial hair must be kept neat and trimmed to 1/2 inch. Facial piercings must be fitted with a small clear stud, spacer, removed or covered with a nude bandage. Nose rings or septum piercings are permitted with a small stud no larger than 2mm. Gages are permitted - no larger than 00g. Visible tattoos on the head, face or neck must be covered (concealed with clothing, nude bandage, or make up). If you are able to abide by these appearance standards, indicate YES below.
• Full time employees must be available to work any shift during our hours of operation 8:30am - 9:30pm, Monday - Sunday. If you available to work during these days and hours indicated YES.
• This location has a Full Time (40hrs) and a Part Time (20-29hrs) position available. Please indicate if you are interested in Full Time, Part Time or Both.

Education:

• High school or equivalent (Required)

Experience:

• Retail sales: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $18