What are the responsibilities and job description for the Automotive Parts Sales position at Vara Chevrolet?
We are looking for a Back Parts Counter person to help support our team and provide internal and external customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.
Benefits
- Medical, basic life term, and ancillary benefits
- 401K
- Holidays
- Employee discount
- Sick Leave
- Vacation
- Closed Sunday
- Major Holidays Observed
Qualifications
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High School Diploma or equivalent
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Excellent customer service skills
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Eager to improve in a dynamic work environment
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Strong interpersonal and time management skills
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Ability to read/interpret safety and maintenance document
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Valid driver's license and clean driving record
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Passed drug test and background check
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Physical requirements: Be able to walk up and down stairs, carry and lift up to 100 lbs.
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Automotive Part Sales or Technician experience
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Knowledge about GM parts (Preferred)
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Know how to use Tekion DMS, OEC system (Preferred)
Responsibilities
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Oversee the parts sales process from start to finish
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Communicate with staff and customers in a friendly and professional manner
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Converse effectively/efficiently regarding customer parts status
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Read and understand the parts catalog when looking up and speaking to specific parts
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Answer phone calls, provide price quotes and other information to internal and external customers
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Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
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Review service recommendations to provide correct parts quote
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Provide high-level service to both internal and external customers
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Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
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Notify parts manager of out-of-stock parts or shop materials that need immediate attention
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Locate out-of-stock parts from outside source, create purchase orders and submit an emergency order, if necessary
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Make sure all internal requests for parts are billed on service repair order
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Receive payment from retail customers or obtains credit authorization
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Follow safety compliance.
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And other responsibilities required by Part Manager.
Vara Chevrolet is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At-will employer.