Automotive Service Advisor - Now Hiring

We are looking for a Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control. Benefits * Positive professional work environment * Health insurance, basic term life, and ancillary benefits * Paid vacation * Closed Sundays * Flexible work schedule * Sick leave * 401K * Company luncheons * Enjoy major holidays, a 3 day Easter weekend and company dinners and celebrations * Upward mobility within the company Responsibilities * Meet with customers and determine their needs for repair and/or service of their vehicle issues * Ensure prompt and courteous service * Able to answer a guest's questions in regards to warranties, repairs and maintenance * Increase customer satisfaction by building customer relations * Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations * Monitor the progress of each vehicle throughout the day, and update customers frequently * Perform a thorough walk around on every guest that comes in for service * Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times * Oversee and participate in quality control * Participate in the development and documentation of standard operating procedures as appropriate Qualifications * Excellent organizational skills * Friendly, positive and upbeat * Excellent communication skills * Ability to work as a team with technicians and provide accurate information at the time of write up * Ability to handle multiple tasks * Must be able to follow up daily with all guests to keep them informed of the status of their vehicle * Well groomed and professional appearance; no visible piercings or tattoos * Clean driving record * Valid and active Driver's License * Mandatory background check and drug screen We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.