What are the responsibilities and job description for the CSR - Customer Sales and Service Representative - Industrial Parts position at Varco?
Join Our Team at VARCo Supply
Now Hiring: Part-Time Positions
At VARCo Supply, we're looking for enthusiastic individuals to join our growing team! We send catalogs to our customers, and they reach out to us to order parts for their trucks and business needs. Whether you're experienced in sales and service or eager to learn, we'll provide full training on our products and order entry system to set you up for success. This role is a fantastic step forward for anyone transitioning from an auto parts counter position or similar customer-facing job. You'll be helping small business owners find the right parts when they call in-making a real difference every day.
Who We Are
VARCo Supply is a family-owned company with a vibrant, supportive culture and over 50 years of history. Headquartered in Virginia, with locations in Arkansas and now Ohio, we're growing quickly and we're excited to keep the momentum going for the next 50! We're a team that works hard, celebrates success, and values reliability.
What You'll Do
- Provide friendly customer service and sales support primarily over phone and through email to get replacement and upgrade parts for customers.
- Communicate with other team members and vendors to ensure product availability and correct specifications for products.
- Ensure orders are accurate and shipments go out smoothly by confirming details like fitment, size, and color.
- Collaborate with a team that values precision and customer satisfaction.
What We're Looking For
- Great phone skills: You're comfortable chatting with customers and helping them find what they need.
- Solid typing abilities: You'll enter orders quickly and accurately.
- Basic math and clear communication skills: Essential for keeping everything on track.
- A sense of urgency and attention to detail: You thrive in a fast-paced environment and care about getting it right.
- Reliability: We're a close-knit team that counts on each other-perfect attendance is a must, especially in your first 30 days.
- Bonus points: Sales in auto parts, home improvement settings, plumbing knowledge, bilingual skills (Spanish and French are especially helpful), and are a plus but not required.
We're seeking team players who are ready to grow with us. While we prefer candidates with experiences related to this position, we understand everyone's journey is unique-tell us your story!
Why Work with Us?
- Paid Time Off:
- Paid Holidays: Including 2 days for Thanksgiving
- Earn 1 extra day off per month with perfect attendance-up to 12 a year!
- 3 Floating Holidays after 90 days - use them whenever you'd like, even on your birthday!
- Home Buying Bonus: Support for a big life milestone.
- 401k with 100% Match: After 1 year, we match every dollar you contribute, up to 5% of your salary (yes, even for part-timers).
- Bonus Opportunities: Get rewarded for your hard work and team success.
- Growth Potential: A 90-day review with potential for a raise and clear career paths in our expanding company.
Attendance Matters
We rely on our team to keep operations running smoothly. In your first 30 days, perfect attendance is essential-no tardiness allowed as you master your role and integrate with the crew.
Pay & Hours
- Starting pay: Competitive and based on your experience-let's talk specifics!
- Job type: Full-time preferred, but part-time options are available based on your background.
Ready to join a thriving company where your skills and commitment make a difference? Apply today, and let's build something great together at VARCo Supply!
