What are the responsibilities and job description for the Front Desk Lead (Navy Yard 300 Tingey st S.E.) Growth Opporunity position at Varnish Lane?
Varnish Lane Navy Yard 300 Tingey St S.E. Washington D.C.
AREAS OF RESPONSIBILITY
Lead Client experience
- Greet and welcome clients in a friendly, personable and professional manner.
- Answer phone calls to assist clients.
- Organize and manage appointments in our booking system
Lead Shop experience
- Maintain shop cleanliness, assign clients to stylists,
- Assist with inventory by uphold the operational rotation of the floor.
- Regularly check retail and back bar supplies. Inform Shift Lead and/or Manager when running low on inventory items.
- Assist with stocking product tools and supplies. Execute breaks and proper clocking-in and out procedures.
- Ensures that all company procedures and policies are upheld for client and team members
QUALIFICATIONS
- Worked in a front desk setting or similar position
- Excellent customer service skills and phone etiquette
- Time management and Attention to detail.
PHYSICAL DEMANDS
- Standing and walking for up to 8 hours
- Lifting up to 15 pounds
PERKS OF BEING A PART OF THE VL Team!
- Full-time employee eligible for health insurance, dental and 401k
- Positive work environment
- Career growth and professional development
- Snacks!
