What are the responsibilities and job description for the Associate Account Manager position at Varsity Spirit, LLC?
VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE AND BAND
For over 50 years, Varsity Spirit has been the leading global source for all things spirit, including cheerleading, dance team and performing arts. Focused on safety, entertainment and traditional school leadership, Varsity Spirit’s 5,000 employees are dedicated to celebrating school spirit. A leader in apparel innovation, educational camps, clinics, and competitions, Varsity Spirit impacts more than a million athletes each year.
OUR COMMITMENT TO SAFETY
At Varsity Spirit, the safety and wellbeing of the young people we serve is of the utmost importance. Since our inception 50 years ago, we have been – and remain – steadfastly committed to doing our part to create a safe and positive environment for our participants’ physical, emotional, and social development, and promoting an environment free from abuse and misconduct. Varsity has a zero tolerance for abuse in its programs, events, and associated business activities. Varsity is committed to reporting all suspicions, allegations, and incidents of abuse in full accordance with local laws and reporting requirements. Learn more at .
WORK TYPE : Onsite
LOCATION DETAILS : 711 N Front St.; Memphis, TN
WORK HOURS : Mon-Fri; 8am-5pm CST
TRAVEL REQUIREMENT : Minimal travel will be required to attend camp location site visits and meetings as required for the role.
HOW YOU WILL MAKE AN IMPACT
As an Associate Account Manager, you will be a liaison between our Account Managers and our camp partners, internal sales, and operations teams. To succeed in this position, candidates should have exceptional communication, computer, multi-tasking, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.
WHAT YOU WILL DO
- Multi-task between various inquiries and systems in a challenging environment
- Preparation of event forms and rooming lists.
- Communicate with and provide information to camp hosts by deadlines.
- Communicate with and provide information to internal stakeholders, such as Sales and Operations teams.
- Data entry
- Other tasks as needed to support the operations of camps / events.
- Assist VP, Operations and VP, Event Procurement, Planning and Partnerships with various projects as needed
- Learn the ins and outs of our organization and become a subject matter expert in hosting a successful summer camp.
- Communicate with the University Relations Account Managers to ensure that all their needs are understood and addressed.
- Meticulously update event management systems (i.e., Salesforce) with camp logistical details to ensure internal and external customers receive accurate information prior to camps.
- Be detail-oriented in all that you do and able to meet daily and weekly deadlines.
- Assist the Operations teams in executing and improving processes in support of our organizational goals.
- Be proactive in anticipating issues that may arise based on feedback from our camp locations, sales, and camp customers.
- Be ready to step in and assist other departments when needed, teamwork!
QUALIFICATIONS
KNOWLEDGE / SKILLS / ABILITIES
EDUCATION / EXPERIENCE
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. Largely a sedentary role with some filing requiring the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. The ability to sit or stand for long periods through meetings and while operating office equipment, PC’s, laptop, telephone will be required.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; drive, climb, balance, stoop, kneel, crouch, or crawl.
During events, the ability to stand and walk for long periods of time (5 hours plus) is required. The ability to communicate with customers and colleagues using the following but not limited to radio, walkie talkie, text message and email is required. The ability to lift, bend, push, pull and manipulate equipment that is a minimum of 30 lbs. is required.
LI-MC1
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.
JOIN THE BEST TEAM IN SPORT & SPIRIT
At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000 employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.
OUR VALUES
Service - We lead with heart. We champion community.
Passion - We love what we do. It fuels our purpose.
Integrity - We do what we promise. We own our actions and decisions.
Respect - We earn it by giving it. Because everyone deserves it.
Innovation - We never stop striving to be better. For ourselves and our community.
Transparency - We are committed to openness and honesty in everything we do.
OUR BENEFITS
We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include :
Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran’s status, age or disability.
