Cont Technical Delivery Manager

Key Responsibilities:

Lead the delivery of web (Next.js) and API (NestJS) features, updates, and integrations with a focus on quality and velocity.

Act as a liaison between POS administrators and engineering to coordinate menu updates and ensure accurate data propagation.

Manage the end-to-end FreedomPay configuration, coordinating with external vendors and internal teams to ensure seamless integration.

Work day-to-day with offshore engineering teams, running standups, tracking sprints, and ensuring clear alignment on priorities and deliverables.

Translate operational and business needs into clear, scoped requirements and user stories.

Collaborate with Product, QA, and DevOps teams to ensure test coverage, CI/CD alignment, and smooth deployment.

Track and communicate delivery progress, proactively managing risks and issues.

Qualifications:

4 years of experience in technical delivery, product ownership, or program management in a web/API-focused role.

Strong working knowledge of Next.js and NestJS, with an understanding of the tech stack and development lifecycle.

Demonstrated experience leading offshore teams and working effectively across time zones.

Familiarity with POS workflows, menu data, and restaurant tech ecosystems is a plus.

Experience with FreedomPay or other payment gateway integrations is highly preferred.

Proficient in Jira, Confluence, and agile delivery frameworks.

Strong communication and stakeholder engagement skills.

Nice to Have:

Experience working with integrations like Olo, Punchh, or Yext.

Background in QSR, hospitality, or similar fast-paced B2C domains.

Previous technical experience as an engineer is a plus.

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