What are the responsibilities and job description for the Account Manager position at Vartan Safarian-Farmers Insurance Agency?
Job Description
Job Description
Join a team that cares about our customers and you! Vartan Safarian-Farmers Insurance Agency in VAN NUYS, California, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Life Insurance
Mon-Fri Schedule
Evenings Off
Responsibilities
Meet new business production goals and objectives as established.
Develop insurance quotes, make sales presentations, and close sales.
Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers and follow-up.
Take premium payments from customers.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Return all phone messages promptly.
Share training and education knowledge and expertise with team members.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Work independently and as part of a team.
Assess and identify the wants and needs of your customer(s) over the phone.
Participate in regular team meetings and brainstorming sessions.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication / interpersonal skills.
Confident, self-starter who works well independently.
Must be highly self-motivated.
Professional phone etiquette.
Follow through and exceed current and prospective client expectations.
Works well with other employees and is a team player with a positive attitude.
A Property & Casualty insurance license is required.
Driven and goal-oriented individual.
