What are the responsibilities and job description for the Medical Support Assistant position at Vasitum?
QUALIFICATIONS
Overview
We are seeking a dedicated Medical Support Assistant to join our healthcare team. The ideal candidate will provide essential administrative support in a medical office setting.
Responsibilities
- Works with Lead Scheduler and scheduling/reception team to ensure all schedulers/receptionists are competent and represent the VA in a positive, proactive demeanor.
- Works with Lead Scheduler to achieve all patient communications are completed on time and appropriately.
- Coordinates and authorizes Veteran care with community providers that the VA does not supply or cannot supply timely.
- Communicates with internal medical providers on rules and regulations for VA Community Care and advises on appropriate processes.
- Personnel shall notify their contracting supervisor when automated systems are not performing as needed.
- Validates and update patient demographic information.
Qualifications
- Contractor personnel shall be a citizen of the United States of America.
- Have a High School education or GED equivalent (provide educational document)
- Oral and written proficiency with English
- Basic computer skills
- Type at least 50 WPM
- Have no health or physical disability restrictions that interfere with the performance of assigned duties.
- Basic medical terminology knowledge
- Minimum 6 months customer service experience
Job Type: Contract
Pay: $22.50 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $23
