What are the responsibilities and job description for the Partner Portfolio Specialist position at VaxCare?
ABOUT VAXCARE
VaxCare is an end-to-end solution that improves immunization rates and overall vaccine program profitability. We bring ease and visibility to a complicated and fragmented system by connecting supply, management, and revenue, centered around in our easy-to-use digital product. We love to tackle challenges with an analytical spin, and we are constantly looking for ways to develop tools and solutions that help accomplish our mission of helping to support physicians provide the best care possible.
WHAT TO EXPECT IN THIS ROLE
The PARTNER PORTFOLIO SPECIALIST position is dedicated to assisting both VaxCare and our Partners in the reduction of stagnant inventory on hand with proactive outreaches, and any other outreach efforts that may arise.
The ideal candidate has the ability to be a self-starter, collaborator, and effective communicator. They must be able to manage themselves, as needed, while ensuring that both the quality of work and performance targets are met. This role consists of working with:
Active & Inactive Clinics with Inventory On Hand:
o Conducting outreaches on a monthly basis to ensure that our Partners are administering doses and/or checking doses out via the VaxCare platform
o Conducting outreaches on a monthly basis to ensure that expired inventory is returned in a timely manner.
o Ad hoc support for Inventory Variance management, BuyBack processing, and Seasonal vaccine related outreaches.
DESIRED QUALITIES
The ideal candidate has a history of hitting performance targets in complex and challenging situations. In addition to an off-the-chart level of engagement, this role requires the ability to be:
• A critical thinker and problem-solver: having the skills to face new challenges head-on.
• A learning animal: seeking out the knowledge of general IT solutions to confidently answer the questions our Partners ask.
• An effective communicator: Someone who knows their audience or can make the complicated issue(s) simple for their target audience.
• Engaging: Exuding the energy to foster relationships with Partners to help make them feel taken care of.
• Relational: Exceptionally strong consultative and relationship skills with both our External and Internal partners.
• Resourceful: having the ability to work with other departments to get things done.
• Responsible: being able to manage a varied set of responsibilities and stay on top of the details that matter.
• Results-driven: ready to step in and make things happen.
