What are the responsibilities and job description for the Veterinary Operations Manager position at VCA Animal Hospitals?
About Us
VCA Animal Hospitals is a community of over 800 hospitals across the US, including primary care, emergency and specialty medicine. We offer world-class medicine with hometown care.
Our team is passionate about supporting our technicians and assistants and are committed to your personal career development. At VCA, you will enjoy an inclusive work environment where you can focus on your career, your happiness, and the patients you serve.
The Role
We are hiring an experienced and determined Certified Veterinary Technician Supervisor to help oversee clinic operations and lead our team of Veterinary Technicians, Veterinary Assistants, and Housekeeping staff. The ideal candidate will have strong leadership skills, excellent communication skills, both written and verbal, and a passion for veterinary medicine.
Responsibilities
- Directing workflow on the floor
- Cultivating an engaging work environment and maintaining our strong hospital culture
- Working cohesively with hospital management and supervisory teams to aid in the progression of the hospital
- Helping with the interview process for potential new hires and onboarding all new associates
- Assisting in the educational development of technicians and their skills
- Conducting staff meetings
- Providing opportunities for staff to gain more firsthand experience
- Mentoring technicians within the department
- Resolving conflicts in a professional and humble manner
- Refining and implementing protocols
- Ensuring that VCA policies, guidelines, and recommendations are implemented by all members of the technical staff
Qualifications
- Credentialed Veterinary Technician - CVT, LVT, RVT, LVMT (FL CVT Preferred)
- 5 years of clinical experience
- Team leadership experience
- Passion for veterinary medicine
- Excellent communication skills, both written and verbal
Benefits
- Access to the people and resources of a large veterinary community
- Advancement and leadership opportunities
- Medical, dental & vision insurance, a variety of additional coverage options
- Access to free mental health care (up to 12 sessions a year), life assistance program, resources like Headspace, etc.
- Fully employer-paid life, long-term and short-term disability insurance
- Paid vacation, paid sick time, holiday pay
- Paid parental leave
- Continuing Education allowance for full-time credentialed veterinary technicians
- CE and learning opportunities for all associates
- Tuition support and sponsorships, including Veterinary Technology AAS, BAS completion and more
- Veterinary Technician license reimbursement
- Generous hospital discounts for your pets, a variety of other discounts
- 401(k) retirement plan
- Referral bonus opportunities
- Opportunities to give back through VCA Charities and community partnerships
