What are the responsibilities and job description for the Digital Retail Liaison position at VCNY Home?
Job Overview:
This position is responsible for supporting the online product and sales strategies for Walmart.com. The ideal candidate will have excellent communication and organizational skills, as well as a passion for e-commerce.
Key Responsibilities:
- Assist in selecting and building product offerings in Excel to load into customer sites/portals.
- Enter data on specific templates to submit to retail sites for approval.
- Work with the Marketing department to deliver product images for all items included on the submission templates and forward them to retailers as per individual requirements.
- Submit pricing, control all completed templates to ensure all items are priced correctly to prevent order processing delays.
- Collaborate with customer service and customers to troubleshoot and resolve customer inquiries or concerns.
- Periodically review customer web sites to ensure product presentation conforms to VCNY Home E-commerce guidelines.
- Perform ongoing maintenance for specific retailers to correct any inaccuracies appearing in product descriptions, specifications, images, etc.
Requirements:
- Associate degree.
- 2 years E-commerce experience preferable or a desire to learn E-commerce.
- Knowledge using Retail Link, QMS, Supplier Quote, and Supplier One.
- Understanding ProSpec Art (packaging website).
- Clear written and verbal communication skills.
- Proficient in Microsoft Office, strong proficiency in Excel.
- Strong mindfulness with an emphasis on accuracy.
- Ability to provide excellent customer service for both internal and external contacts.
- Work well in a team environment and across multiple departments.
