What are the responsibilities and job description for the Clinic Coordinator position at VCU Dental Care?
Chief Purpose of the Position:
The Clinic Coordinator’s responsibilities will include the following:
- Ensuring all students are present and accounted for in the clinic each morning and afternoon
- Be the point of contact for student’s schedules with regard to rotations, leave, illness, and other reasons of absence
- Responsible to inform the attending dentist or faculty of such an absence and further assist students with patient notification and rescheduling patients
- Update, print and post both am/pm SOD’s group practice schedules daily
- Assist students with canceled and failed patient appointments
- Assist students with filling available chairs with patients from appointment requests and communicating with patients
- Manage individual group practice chairs daily for chair utilization
- Assist CRC team with records compliance for dental students
- Assist with daily screenings and hand-offs to CRC for student assignment
Knowledge, Skills and Abilities
- Minimum of 3 years of experience in a dental practice or dental school
- In-depth knowledge of dental terminology, patient scheduling, and chair utilization
- A modest understanding of dental insurance
- Excellent interpersonal skills necessary to interact with patients, students, and faculty
- Computer skills required - working experience with an EHR system (Axium)
- Excellent collaboration and leadership skills and the ability to work within a team efficiently and effectively
- Ability to multitask and independently or with co-worker and students in a close, team environment
- Possess excellent verbal and written communication, organizational, and superior customer service
Education Level and Experience
- High school graduate or equivalent
- College education strongly preferred
- Preferred experience in a medical or dental office setting
- Customer service experience required
- Accounts receivable and/or insurance verification or coordination preferred
- Windows-based computer and data entry skills required
- Experience in dental software and knowledge of CDT codes preferred
Hiring Range: commensurate with experience
Brief Summary of Benefits: Benefits for this position include, but are not limited to Health and Group Life Insurance, Vision, Dental Insurance and Dental Discounts, Flexible Spending Participation, and Paid Holidays. After completion of 90 days, you are eligible for Paid Time Off (PTO) Leave. After completion of 6 months, you are eligible for a 401k Profit Sharing Plan, Professional Development/Tuition Assistance, Short Term Disability, Long Term Disability, and Life Insurance.
Background checks required.
EEO Statement: VCU Dental Care is an Equal Employment Opportunity Employer. We do not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, physical or mental disability, and/or age.
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $25 - $27
