What are the responsibilities and job description for the Patient Care Coordinator- Pediatrics position at VCU Dental Care?
Chief Purpose of the Position
The Patient Care Coordinator will be part of VCU Dental Care’s Pediatrics Department. Responsible for schedule coordination and management to exceptional customer service delivery. Assisting patients with appointment coordination. As well as collection of payment, ideal patient experience and processing insurance pre-authorizations.
Knowledge, skills, and abilities required
- Must possess working knowledge of dental terminology
- Superior telephone etiquette skills required
- Excellent communication, interpersonal and organizational skills required
- Working knowledge of advanced computer and data entry skills required
Education level and experience required
- High School graduate or equivalent
- Experience in a dental/medical field required
- Excellent customer service and solution oriented
- Proficient in Microsoft Windows & Office
- Ability to work in a diverse environment
- Experience in dental practice management software, preferably axiUm strongly preferred.
Hiring Range: Commensurate with experience
Brief Summary of Benefits: Benefits for this position include, but are not limited to Health and Group Life Insurance, Vision, Dental Insurance and Dental Discounts, Flexible Spending Participation, and Paid Holidays. After completion of 90 days, you are eligible for Paid Time Off (PTO) Leave. After completion of 6 months, you are eligible for 401k contribution and match, Professional Development/Tuition Assistance, Short Term Disability, Long Term Disability, and Life Insurance.
Background checks required.
EEO Statement: VCU Dental Care is an Equal Employment Opportunity Employer. We do not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, physical or mental disability, and/or age.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $19 - $21
