What are the responsibilities and job description for the Burn Performance Improvement Coordinator position at VCUHSA VCU Health System Authority?
The Trauma/Burn Performance Improvement Coordinator evaluates and monitors the quality of clinical care of the injured patient across the continuum of care from point of injury to discharge from the hospital. Coordinates and monitors the effectiveness of the Trauma Performance Improvement and Patient Safety (PIPS) program as determined by regional, state, and national standards. Serves as a clinical resource on trauma care for pre-hospital personnel, referring hospitals, units, departments, and staff involved in the care of the trauma patient. This individual must be capable of: Representing the program and organization internally and externally by working to develop relationships with front-line team members, internal stakeholders, and external partners. Driving change through influence, and building consensus to promote quality outcomes. Building trust with colleagues and members of the multidisciplinary team that cares for injured pediatric patients. Translating clinical knowledge, experience, and evidenced-based research/guidelines into clinical practice. Essential Job Statements Responsible for daily operations of the Trauma/Burn PIPS program through data collection, identification, analysis, monitoring, reporting, and documentation in accordance with standards determined by the Virginia Office of Emergency Medical Services (VAOEMS), American College of Surgeons (ACS), and/or American Burn Association. Identifies and validates performance improvement and quality issues through direct observation of clinical care, concurrent and retrospective chart review, staff reporting, and patient rounds. Provides concurrent feedback and issue resolution to the trauma/burn service, liaisons, and multidisciplinary team involved in care. Ensures compliance with all PIPS requirements and standards. Effectively communicates the status of PI and quality issues to trauma/burn program leadership. Escalates patient safety issues to trauma/burn program leadership and/or through established channels of escalation in accordance with organizational policy. Coordinates the Trauma/Burn Performance Improvement and Patient Safety Program (PIPS) in collaboration with the Medical Director and Program Manager. Assists Medical Director, Program Manager, and team leaders in identifying barriers to implementing improvement plans and developing strategies to overcome these barriers. Collaborates with the Medical Director and Program Manager to ensure successful verification/designation. Assumes lead role in PI components of the verification/designation process. Participates in trauma/burn case reviews, escalation of events through quality committees, and linking performance improvement data to actions plans, educational programs, and/or outreach. Communicates to team members the importance of monitoring clinical care, documentation, and quality outcomes, and meeting and exceeding the expectations of those we serve. Promotes engagement of staff and stakeholders in PI process. Monitors, documents, and reports the performance improvement process to determine effectiveness of implemented actions to demonstrate loop closure/resolution/next steps. Develops the analytic and measurement strategy for performance implemented actions. Ensures complete loop closure for identified issues. Validates accuracy of process measures and data elements used for PI dashboards and benchmarking. Serves as a clinical resource on trauma/burn care for pre-hospital personnel, referring hospitals, units, departments, and staff involved in the care of the trauma patient. Develops, implements, and manages trauma related follow up and feedback for referral hospitals and prehospital providers. Participates in development of educational programs and action plans to address quality issues identified in the trauma program and to ensures follow through on these plans. Works with all relevant stakeholders in the development of these programs. Collaborates with unit and department leaders in the coordination and implementation of educational offerings. Participates in regional and state PI initiatives. Ensure responsibility and visible commitment of diversity equity and inclusion strategy, programs, and initiatives through collaboration and implementation of initiatives across the health system. Demonstrate personal ownership and accountability for safety across the area of responsibility by role modeling daily key concepts of a high reliability organization as personal work habits. Performs other duties as assigned and/or participates in special projects to support the mission of Children’s Hospital of Richmond at VCU and VCU Health System. Patient Population Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures. Neonates (0-4 weeks) Infant (1-12 months) Pediatrics (1-12 years) Adolescents (13-17 years) Adults (18-64 years) Geriatrics (65 years and older) Employment Qualifications Education Qualifications Required Education: Baccalaureate Degree in Nursing Preferred Education: Master's Degree in Nursing Licensing/ Certification Licensure/Certification Required: Current RN licensure in Virginia or eligible compact state Licensure/Certification Preferred: Current RN licensure in Virginia, Certification in specialty area Minimum Qualifications Years and Type of Required Experience Minimum of 3 years of clinical nursing experience caring for trauma and/or pediatric patients Other Knowledge, Skills and Abilities Required: Computers skills to include Microsoft Office, Excel, and other clinical software systems. Ability to analyze and problem solve independently and disseminate data to relevant groups across the health system. Exceptional interpersonal skills that display effective and professional customer service skills and interaction. Cultural Responsiveness Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. Other Knowledge, Skills and Abilities Preferred: Knowledge of quality improvement processes. Knowledge of trauma registry, report writing, and data management. Working Conditions Periods of high stress and fluctuating workloads may occur. General office environment. Required to car travel to off-site locations, occasionally in adverse weather conditions. Physical Requirements Physical Demands: Lifting/ Carrying (0-50 lbs.), Lifting/ Carrying (50-100 lbs.), Push/ Pull (0-50 lbs.), Push/ Pull (50-100 lbs.), Stoop, Kneel, Squat, Balance, Bending Work Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards: Hear alarms/telephone/tape recorder Mental/Sensory – Emotional Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking Emotional: Able To Handle Multiple Priorities Days EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4. Who We Are Inventing better care, day by day by discovery Sound outrageous? It absolutely is. Sound impossible? That’s never stopped us before. Sound like hard work, intense research, collaboration with experts around the world, sheer brainpower meets unrelenting willpower? That’s. Exactly. Right. We’ll do whatever it takes to offer the best in care and empower the best in quality of life. And it’s an approach that works — whether it’s a patient who undergoes a new, life-saving procedure or a clinical researcher who finds promise in a new cancer treatment, exciting new medicine is happening at VCU Health. We have it all: • One college and four health sciences schools • An academic medical center • A Level I trauma center • One of only two NCI-designated cancer centers in Virginia • The region’s only full-service children’s hospital • More than 800 physicians in 200 specialties • With a community health center, dedicated research teams, facilities and valued partners in every field Our medical teams are top notch. And we’re not too shy to boast of internationally known physicians, some recognized as the best in the country, top-ranked local specialists and all-around all-stars at every level. From our very first years to our most recent advancements, we are driven to learn more, dig deeper, teach passionately and never rest in order to be a true leader in discovering what’s possible in health and recovery. We are a comprehensive system of care and a pioneer of health. Read VCU Health Year In Review for more about our accomplishments.
