What are the responsibilities and job description for the Desktop Support Specialist position at VDart Inc?
Role: Desktop Support Specialist
Location: Southfield, MI (Onsite)
Fulltime
Description:
- Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc.
- Should have over 4 years of experience in Deskside support.
- Imaging using Pix boot, SCCM/ intune.
- Experience in resolving Active Directory 360 issues.
- Experience with Bitlocker, MFA & Google DUO.
- Experience with autopilot.
- Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
- Must have experience in supporting hybrid/Remote users in a large enterprise environment.
- Graduation or equivalent degree is mandatory.
Key Skills:
Deskside support, Pix boot, SCCM/ intune, Bitlocker, MFA & Google DUO
