MS D365 Consultant

Job Description:

Title MS D365 Consultant

Location Remote
Job Type:- Full Time.

Job Summary:

The D365 Consultant will provide technical support, maintenance, and configuration for the D365 platform, focusing on insurance, legal, and tax applications. Responsibilities include troubleshooting, optimizing application performance, and customizing the D365 environment to meet business needs. Prior experience with Dynamics 365 Sales is essential, and knowledge of Customer Service and Customer Insights is beneficial.

Key Responsibilities:

• Configure Dynamics 365 applications according to business requirements.
• Customise and configure workflows to facilitate D365 integration with other applications.
• Develop and test detailed functional designs for business solution components.
• Supervise application build, test, and deploy activities.
• Plan and execute data conversion activities.
• Drive test planning and execution.
• Provide technical support and troubleshooting for Dynamics 365 issues.
• Evaluate the current state of Microsoft Dynamics 365 platform, strategizing improvements and maximizing existing processes.
• Participate in project and implementation activity to support service readiness ahead of go-live.
• Provide post-implementation support and training to users.
• Provide first and second-level support for insurance, legal and tax applications.
• Work closely with the IT Security team to ensure all IT Support services satisfy internal and external risks and compliance requirements.
• Provide training and support to the core customer base.
• Contribute to cost management responsibilities associated with good housekeeping of application license costs.
• Maintain and support improvement initiatives associated CMDB.
• Ensure that all information whether in the CMDB or in other supporting application such as Confluence are an accurate reflection of IT estate.

Qualifications:

• A demonstrable record of D365 application configuration.
• A deep understanding of D365 products and client applications.
• Knowledge of business application integration
• Excellent problem-solving and analytical skills.
• Effective communication and interpersonal abilities.
• Proven experience in application support, preferably in the insurance industry.

Preferred Skills:

• Certifications in Microsoft Dynamics 365.
• Experience with Power Platform and Power Apps solutions.
• Familiarity with Agile and Scrum methodologies.
• Experience with insurance software applications.
• Knowledge of regulatory compliance in the insurance sector.
• Familiarity with ITIL or similar frameworks.

VDart Group, a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units. With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies.

Leveraging our deep expertise as a global provider of resources and solutions, we serve a wide range of industry verticals, including BFSI, Automotive, Healthcare, Mobility, Energy, Life Sciences, Manufacturing, Consumer Industries, and Technology.

With over 16 years of experience, VDart has evolved to meet the needs of leading technology brands, placing and training more than 20,000 professionals and shaping the industry's future.

Our continuous reinvention, providing resources for IT solutions and unique digital solutions, has positioned us as a top growth leader in digital talent management and technology consulting.

Committed to "People, Purpose, Planet," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Bronze Medal Certification and participation in the UN Global Compact.

Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many Fortune 500 companies.

Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.