What are the responsibilities and job description for the RQ08574 - Solutions Designer - CRM position at VDart Inc?
Job Details
Job Description
Title: Solutions Designer - CRM
Location: Toronto, ON - Hybrid
Mode: Contract
Must Haves:
- Salesforce Field Service experience.
Job Description:
- Configure/ customize a Salesforce solution (Field Service Modules)and integrate Salesforce with other applications using web services or other mechanisms to fulfil the business need as explained in the project background section above.
- Planning, implementing and supporting Salesforce solution for coroners
- Documenting processes ,Architectural documents (e.g. Information Architecture, Solution Architecture document etc.)/ logical/ conceptual design and leading the Architectural governance checkpoints artifacts and approvals in line with Government of Ontario Information and Technology Standards.
- Collaborate with IT Professionals throughout the Software Development Life Cycle
- Report progress on deliverables to team, project leads and management, including proactively raising risks/issues with migrations.
- Manage issues and User Stories in DevOps
- Conduct root cause analysis to troubleshoot and resolve defects/incidents resolve issues.
- Acts as the technical advisor/expert.
Skills and Knowledge:
Able to quickly integrate new concepts and easily understand business needs
Evaluating which Salesforce components and other technology products and frameworks to be used.
Experience with building Salesforce Field Service solutions based on user stories and low level designs.
Adhere to defined coding standards and develop well-structured, maintainable and easy to understand code.
Strong experience delivering products in Agile/Scrum mode.
Map Salesforce capabilities, features and best practices against business and technical requirements by performing fit-gap analysis against Salesforce Service cloud, community, available tools available within AppExchange and Salesforce Platform
Design, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC)
Hands-on knowledge of Apex, lightning, VisualForce, Salesforce APIs, data loaders, SOQL, SOSL, and web services
Strong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.
Build integrations between Salesforce and external applications using REST, SOAP APIs, Auth and Single Sign-On
Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT
Experience with deployment tools such as GitLab, Jenkins, etc.
Experience with Government of Ontario Information and Technology Standards
Experience completing Enterprise Architecture documentation e.g. Information Architecture Document, Solution Architecture Document.
5 years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when salesforce configuration options are desirable over custom code.
Certified Salesforce Platform Developer I or equivalent experience
Salesforce Certified OmniStudio Developer
Salesforce Certified Experience Cloud Consultant
Salesforce Certified Administrator
