Demo

Software Asset Management Analyst ServiceNow Platform

VDart Inc
Reston, VA Full Time
POSTED ON 4/13/2025
AVAILABLE BEFORE 5/5/2025

Software Asset Management Analyst (ServiceNow Platform)

Remote

Contract

Position Overview :

Software Asset Management (SAM) Analyst with expertise in the ServiceNow platform

The ideal candidate will be responsible for managing the organizations software assets ensuring compliance optimizing licensing costs and supporting the SAM lifecycle using the ServiceNow SAM Pro module. This role requires a detailoriented professional with strong analytical skills technical knowledge and a commitment to driving operational efficiency.

Key Responsibilities :

1 . Software Asset Management (SAM) :

  • Manage the lifecycle of software assets including procurement deployment usage tracking and retirement.
  • Ensure compliance with software licensing agreements and regulatory requirements.
  • Develop and enforce policies standards and procedures for effective SAM.

2. ServiceNow Expertise :

  • Configure and manage the ServiceNow SAM Pro module including license tracking reconciliation and optimization.
  • Automate workflows and reporting using the ServiceNow platform.
  • Collaborate with IT teams to integrate SAM with other ServiceNow modules (e.g. IT Asset Management Configuration Management).
  • 3. License Optimization :

  • Perform software usage analysis to identify underused or unused licenses and recommend costsaving measures.
  • Proactively monitor and resolve license compliance risks.
  • 4. Audit and Reporting :

  • Prepare for and assist with internal and external software audits.
  • Generate and analyze detailed reports on software asset inventory compliance status and financial impacts.
  • 5. Collaboration and Stakeholder Engagement :

  • Work with procurement finance and IT teams to ensure accurate software asset tracking and budget alignment.
  • Act as a subject matter expert for SAM processes and tools providing training and support to internal teams.
  • 6. Continuous Improvement :

  • Identify opportunities to enhance SAM processes and leverage ServiceNow capabilities for increased efficiency.
  • Stay uptodate with industry best practices and emerging trends in software asset management.
  • Qualifications :

    Education : Bachelors degree in IT Computer Science Business Administration or related field (or equivalent experience).

    Experience :

  • Proven experience in software asset management.
  • Handson experience with ServiceNow specifically SAM Pro or related ITAM modules.
  • Familiarity with software licensing models (e.g. Microsoft Adobe Oracle VMware).
  • Technical Skills :

  • Proficiency in configuring and maintaining ServiceNow.
  • Strong analytical and data management skills.
  • Certifications (Preferred) :

  • ServiceNow Certified System Administrator or ServiceNow Certified Implementation Specialist SAM.
  • IT Asset Management (ITAM) certification.
  • Key Competencies :

  • Strong understanding of software licensing compliance and regulatory requirements.
  • Excellent communication and stakeholder management skills.
  • Ability to analyze complex datasets and provide actionable insights.
  • Detailoriented with strong organizational skills.
  • Key Skills

    Active Directory,Customer Service,End user,Access Points,Deskside Support,Windows,SCCM,Troubleshoot,User Accounts,Desktop,PC,Backup,Setup,hardware,Technical Support

    Employment Type : Full Time

    Vacancy : 1

    About Company : VDart Inc

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