VWAN Support Services

VWAN Support Services
Remote
Contract

Note - We require experienced vWAN SMEs to manage the service once in operation, automating incident detection and escalation processes where possible.

Service Scope

• vWAN 24 x 7 support:
• Monitor and troubleshoot Azure VWan network infrastructure using Azure monitor and SolarWinds
• Proactively identify, manage and resolve events incidents and problems
• Proactive reporting and management information
• Routing Intent and Routing policies including exceptions where appropriate
• Management of Palo Alto Cloud NGFW integrated into vWAN hub. This will include management of Advanced Threat Protection features like Antivirus, Antispyware , Vulnerability protection, URL filtering, file blocking and Wildfire in addition to firewall rules
• VPN monitoring (Microsoft Native solution) includes failover and failback when there is an outage/maintenance where automated failover and failback is not available, diagnostics and troubleshooting.

VDart Group, a global leader in technology, product, and talent management, empowers businesses with comprehensive solutions through our four distinct, industry-leading business units. With a diverse team of over 4,000 professionals across 13 countries, we deliver strong results across various industries, including Fortune 500 companies.

Leveraging our deep expertise as a global provider of resources and solutions, we serve a wide range of industry verticals, including BFSI, Automotive, Healthcare, Mobility, Energy, Life Sciences, Manufacturing, Consumer Industries, and Technology.

With over 16 years of experience, VDart has evolved to meet the needs of leading technology brands, placing and training more than 20,000 professionals and shaping the industry's future.

Our continuous reinvention, providing resources for IT solutions and unique digital solutions, has positioned us as a top growth leader in digital talent management and technology consulting.

Committed to "People, Purpose, Planet," we prioritize social responsibility and sustainability, as evidenced by our EcoVadis Bronze Medal Certification and participation in the UN Global Compact.

Our dedication to delivering strong results has earned us recognition as a trusted advisor for businesses seeking to drive innovation and growth, including many Fortune 500 companies.

Join our network! Partner with VDart Group to leverage our global network, industry expertise, and proven track record with a diverse clientele.

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