What are the responsibilities and job description for the Cloud FinOps Specialist position at VDart?
Mandatory Skills
Operations and Application Support project management, Java, Spring Boot Microservices application support, AWS Cloud, Infrastructure Analysis & Monitoring, Customer Management
Optional Skills
CI/CD DevOps tools, Scripting/Coding background, Kubernetes, GraphDB, Seibel
Job Description
• Should be around 10- 15 years of total experience.
• Manage Operations and Support teams for a large cloud-based application
• Excellent skill set on analyzing, identifying, troubleshooting and rectifying application/infrastructure issues
Strong knowledge of telemetry & monitoring tools such as Splunk, AppDynamics, Grafana, CloudWatch
• Own and manage major incidents in production and lower environments as defined by the customers
• Strong technical background in Java based applications with proficiency in Microservices, REST APIs and Cloud
• Preferred to have experience in Siebel CRM and dealing with customer based application platforms and infra
• Understanding of GraphDB and GraphQL technologies and their usage
• Track and ensure compliance of various metrics – such as SLA, MTTR, MTTA, MTBF of the application
• Should be able to identify improvement areas, drive automation and transformation initiatives
• Collaborate with onshore and offshore teams to ensure application support activities are completed within the SLAs
• Communicate project status, issues and risks timely to all stake holders, cross functional teams and managers
• Passion to learn and adapt with new technologies as per project needs
• Should have worked in client facing roles and have excellent communication skills