What are the responsibilities and job description for the Insurance Claims Associate position at VDart?
Role : Insurance Claims Associate
Location : Saddle Brook NJ 07663(Onsite)
Job Type : Contract
Job Responsibilities :
This role performs moderately complex claim related activities related to non-technical claims in accordance with established and timelines standards on specific losses. As directed by management, the individual handles one or a combination of claim files.
- Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing.
- Handles claim files (locates / requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
- Makes and maintains a connection with the customer by understanding and meeting their needs
- Receives, screens and routes incoming telephone calls and other electronic correspondence
- Contacts or receives contact from customers or other claim related third parties to obtain and / or provide necessary file information to comply with quality and process standards
- Retrieves, prints and faxes, or mails supporting documentation to vendors or others as directed
- May investigate prior losses and other information on file and orders reports as needed at the direction of adjusters and management
- Assists adjusters with more complex claim handling, analyze documentation and settle basic, straightforward, and routine claims quickly and efficiently
- Completes all necessary forms, logs documents into the system, and routes them to the appropriate parties
- Participates in or assists in training new or less experienced employees and demonstrating work processes
Skills : Administrative, Data Entry
