What are the responsibilities and job description for the Customer Support Representative position at VE Business Operations Inc.?
Our client portfolio is growing and now our team must match it. We are hiring and training a Customer Support Representative to manage the sales and customer accounts within our local region. The Customer Support Representative will be the face of our company and the brand they are assigned, therefore, must possess and maintain a professional demeanor. As the Customer Support Representative, you will be provided support from our training team and will be assigned to work with a more established Customer Account Manager. The Customer Support Representative will be responsible for their assigned region and must collect customer data and information through one-on-one interactions and strategize day by day. If your goal in your career is to create awareness and brand visibility and work within a fun, competitive culture, then our Customer Support team may be just what you are looking for.
Daily Responsibilities As A Customer Support Representative Include:
- Execute customer-facing promotional offerings within their assigned region
- Provide insight and options to each potential new customer and have comparisons of local competitors to ensure they are making the right decision
- Maintain a relationship with the customer throughout the entire process when they become a member of our client
- Bring creative and innovative ideas to the customer support team to provide astounding service for our customers and our client
- Promote working sales trends to the rest of the customer support team to increase overall revenue throughout the company and within the team
- Submit daily sales to the executive team to stay on track of reaching company and personal sales goals
Customer Support Representative Requirements:
- Customer Service, management, sales experience is preferred
- Open to adapting to understand various market and sales trends throughout the region assigned
- Strong business acumen and strong presentation skills
- A degree within a relevant field is preferred but not a requirement
- Travel throughout the region (reimbursement of travel is given) to meet with customers
- Expertise in negotiating and closing deals, ensuring mutually beneficial outcomes
- Excellent people skills and a passion for making someone's day
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Shift:
- Day shift
Work Location: In person
Salary : $45,000 - $55,000
