What are the responsibilities and job description for the Production Support Analyst position at VEAH Consulting Services Pvt. Ltd.?
L3 production support
Plano TX, USA
Onsite and Full-time
Skill: L3 Production support with application monitoring tool knowledge
- L3 Production Services Lead able to work independently and drive resolution of complex issues.
- Strong analytical skills required to determine root cause of technical issues.
- Must be able to think broadly about technical issues and correlate current conditions, historical trends and issues, and general incident triage techniques to pinpoint technical issues.
- Must have a firm grasp on day to day use of Linux.
- Experience writing SQL to query data required.
- Previous experience with an application performance monitoring tool (Introscope, AppDynamics, Dynatrace) required.
- Must be able to create and modify utility scripts written in bash, Powershell, etc.
- Must have previous experience with Splunk or another log aggregation tool.
- Must have previous experience analyzing root cause for complex technical incidents.
- Ability to analyze Java heap and thread dumps strongly preferred.
Required:
- 3 or more years in Production Support, Performance Testing, and/or related technical environment.
- 3 or more years working in a Linux environment.
- 3 or more years analyzing log data in Splunk.
- 3 or more years performing root cause analyze of complex technical issues.
- Experience with one or more of the following: AppDynamics, Introscope, Dynatrace.
- Scripting in Bash and/ or Powershell.
- Enjoys solving problems.
- Detail oriented and organized.
Nice to have:
- Analyze Java heap and thread dumps
Job Type: Full-time
Pay: $90,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Performance testing: 6 years (Preferred)
- Linux: 6 years (Preferred)
- Splunk: 6 years (Preferred)
- Shell Scripting: 6 years (Preferred)
- SQL: 6 years (Preferred)
Work Location: On the road
Salary : $90,000 - $110,000
