What are the responsibilities and job description for the L2 Desk Side Support position at VEAH Consulting Services?
Hi ,
Myself Atul from VEAH Consulting Services and I have a L2 Desk Side Support Location: Blue Springs, MS. Please reply to me with your updated resume.
Position: L2 Desk Side Support
Location: Blue Springs, MS
Duration: Fulltime/Permanent
Job DescriptionAbility to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer.Physically fit to walk through large areas.Ability to work after hours and weekends if necessary or required by the customer.Knowledge using ServiceNow as the ticketing tool.Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users.Analyze, resolve, respond to, and document end user inquiries.Install desktop/Laptop, printers/scanners, and other peripheral softwares using approved tools.Troubleshoot operating system issue. connection issues with LAN/WAN.Desired SkillsDesktop managementDesired Candidate ProfileQualifications : BACHELOR OF COMPUTER SCIENCE
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- Day shift
Experience:
- Desktop support: 5 years (Required)
- support: 5 years (Required)
- Desktop: 4 years (Preferred)
- helpdesk: 5 years (Preferred)
Work Location: In person
Salary : $50,000 - $65,000
