HVAC Technician

Position Summary:

Vectra Mechanical is looking to add a Service Technician to our growing team. This position will include commercial and residential HVAC service of the following equipment: Boilers, RTUs, Cooling Towers, Chillers, Furnaces, Split System AC’s, Pool Dehumidifiers, Steam Generators, MAUs and more.

Job Responsibilities:

• Perform a thorough and accurate HVAC inspection including Health and Safety Hazards and communicating findings to the customer in a written option sheet.
• Perform all HVAC repairs and replacements to applicable codes.
• Complete all required documentation on services and collect, record and deliver fees to designated office administration.
• Facilitate order for all parts required for appointments and ensure preparedness for the day of service.
• Submit purchase orders to dispatch or other designated purchasing team administrators.
• Transport materials and tools to the job site and provide proper accounting of assigned tools.
• Keep vehicle clean and in safe working order.
• Ensure vehicle is stocked and accurately inventoried.
• Return defective warranty parts to the branch.
• Effectively communicate with the customer regarding questions, concerns and problems.
• Inform a manager if the customer does not have HVAC service before leaving the call.
• Facilitate rescheduling customer appointment, if call is not complete.
• Accurately complete all required documentation on services performed.
• Invoice for services performed.
• Train, coach and mentor apprentices.
• Informs a manager or team leader of any safety issues.
• Maintain a courteous demeanor with customers and associates at all times.
• Maintain a professional image at all times by wearing company approved uniform.
• Abide by all standards of performance and ethics.
• Participate in company sponsored training classes.
• Follow all safety policies and procedures.
• Communicate the benefits of Planned Maintenance Agreements.
• Manage operational metrics including average invoice total, callback ratios and labor margins.
• Perform other duties as assigned.

Knowledge, Skills and Abilities:

• Have a minimum of 5 years of verifiable work experience in the HVAC industry.
• Knowledge of the fundamental operational functionality of Commercial air conditioning, heating, and ventilation equipment.
• Able to troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment.
• Possess good analytical skills and attention to detail.
• Must be highly organized with good attention to detail and follow through.
• Excellent customer service skills with desire to exceed customer expectations.
• Function in a team environment.
• Must be able to use a computer tablet, smart phone and read a map or follow GPS.
• Valid driver’s license, and approved to drive by Company’s insurance carrier.

Education/Certification Requirements:

• EPA Certified.
• A High School diploma or general education degree (GED) required.
• NATE Certification preferred.
• HVAC certification or Diploma preferred.

Physical Requirements:

• Ability to work in tight spaces such as attics and/or crawlspaces.
• Ability to lift 50 pounds, to push, pull, carry or maneuver heavier items.
• Occasionally work from heights 15 feet or higher above ground.
• Have good visual acuity to see and focus close, distance and peripheral vision with normal depth perception.
• Willing to work hours outside of normal work schedule, if needed.

Job Type: Full-time

Job Type: Full-time

Pay: $75,000.00 - $150,000.00 per year

Benefits:

• 401(k) 4% Match
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus opportunities

Work Location: In person

Salary : $75,000 - $150,000