What are the responsibilities and job description for the eCOA Library and Translations Manager position at Veeva Systems?
State: MA
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
We're looking for a detail-oriented, self-starter to take ownership of our Veeva Library of clinical instruments and translation processes. In this role, you'll partner with product, services, and legal teams to streamline access to licensed instruments, manage translations across 80 languages, and maintain audit-ready documentation. This is a great opportunity for someone who enjoys simplifying workflows, building efficient processes, and making a real impact in clinical trials and life sciences.
What You'll Do
- Own and manage the Veeva Library of licensed clinical instruments, ensuring audit-ready documentation and accurate usage tracking across studies
- Partner with product, services, and legal teams to streamline instrument intake and validation processes
- Serve as primary relationship manager for copyright holders
- Manage end-to-end translation workflows supporting 80 languages, ensuring cultural appropriateness
- Coordinate with translation vendors to maintain quality standards, meet regulatory timelines, and manage deliverables
- Drive process improvements across Veeva Library, and translation operations by identifying bottlenecks and implementing solutions
- Develop and maintain SOPs, training materials, and best practice guidelines for the Veeva Library and localization processes
Requirements
- Bachelor's degree in a relevant field or equivalent experience with a background in translation project management or licensing operations
- 2 years of experience managing workflows in licensing, localization, or clinical trial settings
- Experience with translation management systems and licensing agreement structures
- Strong written and verbal communication skills, with experience collaborating across diverse teams
- Demonstrated ability to improve processes, create documentation, and solve operational challenges
- Experience in regulated or quality-focused environments with strong attention to detail
- Excellent project management skills with proven ability to manage multiple priorities and deadlines
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $90,000 - $130,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
Work Where It’s Best for You
Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it’s best for you.
Salary : $90,000 - $130,000
