What are the responsibilities and job description for the Office Assistant position at Vehicle Management Solutions?
Job Description
Job Description
Job Title : Bilingual Office Clerk / Assistant (English & Spanish)
Company Overview :
Join a team with over 20 years of experience in the Towing Industry! We pride ourselves on delivering exceptional service and fostering a positive, team-oriented workplace.
Job Summary :
We are seeking a Bilingual Office Clerk / Assistant who is fluent in both English and Spanish. The ideal candidate will have a positive attitude, strong teamwork skills, and a passion for customer service. This role supports various office functions, including data entry, phone calls, and assisting dispatch operations, while ensuring Service Level Agreements (SLAs) are met.
Key Responsibilities :
- Answer phones and make outgoing calls to arrange transport services.
- Communicate effectively with providers to ensure SLA compliance.
- Assist the main dispatcher with daily tasks and schedules.
- Perform accurate data entry and maintain organized records.
- Multi-task efficiently in a fast-paced environment.
- Provide excellent customer service to clients and partners.
- Apply basic math skills for calculations and record-keeping.
Qualifications :
Physical Demands :
If you’re ready to contribute to a thriving team and meet the qualifications above, we’d love to hear from you!
